Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Business Management, Strategy & Support

Pay Details:

4 days - N/A CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Product Manager / Change Manager

Opportunity:

The incumbent will work in the D&O Tooling team and will be responsible for marketing Modern UX to all LOBs and segments and will identify opportunities for new business and how areas can benefit from tool capabilities. They will also own and drive change management plans, communications, and activities from initiation to implementation & sustainment to achieve desired business results. The individual will participate as a support resource becoming a Modern UX subject matter expert.

Responsibilities:

• Promotes new business for D&O owned tools by selling capabilities to LOBs and segments across the Bank.
• Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
• Recommends and implements solutions based on analysis of issues and implications for the business.
• Influences and negotiates to achieve business objectives.
• Provides strategic input into business decisions as a trusted advisor.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Being a D&O tool specialist and becoming proficient in functionality, navigation, and usage across LOBs/segments.
• Contributing to the D&O Tooling support model providing rotational coverage of all support mechanisms.
• Participating in business acceptance and verification testing for changes and system upgrades/patches.
• Acts as a subject matter expert on relevant change management activities/practices.
• Analyzes the scope of change to determine people, process, financial, technology, risks & other impacts.
• Builds and executes communications plans to drive awareness and understanding, including analyzing audiences, developing key messages, and identifying the right channel, frequency and sender.
• Monitors and tracks adoption of the change and addresses any issues. Implements any corrective actions required and celebrates successes.

Qualifications:

• Typically, 5+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Knowledge of business analysis, project delivery practices and standards across the project delivery lifecycle and TD Agile.
• Advanced skills with Microsoft Office Suite (Excel, PowerPoint, MS Teams…etc.)
• Seasoned professional with a combination of education, experience, and industry knowledge.
• Verbal & written communication skills.
• Analytical and problem-solving skills.
• Influence skills.
• Collaboration & team skills; with a focus on cross-group collaboration.
• Able to manage ambiguity.
• Data driven decision making.
• Demonstrated commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet