Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Procurement & Sourcing

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

We are looking for individuals who enjoy working both independently and as a part of a team, with the desire to develop tactical & strategic solutions. Being able to take initiative with strong relationship skills; including proven influencing, conflict management and negotiation skills. The team is heavily involved in strategic initiatives and operational improvements to drive efficiency, improve client service levels and reduce risk.

This position will focus on supporting the TD Securities Market Data Vendor Management team with responsibility for effective vendor governance, contract and performance management and value creation opportunities from vendor relationships that are strategically important to the Wholesale Banking Business. This role manages Market Data vendor relationships through all stages of the agreement lifecycle, in alignment with relevant TD frameworks/methodologies. This position reports to the Senior Manager, Market Data; the role is hybrid and will require some travel to the office.

Job Description

• You find opportunities to improve client delivery and manage risk by identifying issues; and work with TD business partners to analyze these issues, identify potential solutions and provide recommendations to management, along with managing the implementation of the selected change(s) to enhance our client-centric approach and support business objectives #LI-POST

• Identify and execute innovative improvement opportunities; inspire the adoption of new technologies, models and methodologies to enhance productivity, operational effectiveness of the business, and the client experience, while supporting an effective control environment

• Effectively handle crucial and/or high-risk issues, resolving most appropriate and expeditious course for the successful resolution by exercising tact and subtlety and maintaining good client relations

• Form relationships and communicate complex issues to a wide array of business partners with differing levels of product experience.

• Manages a portfolio of vendor relationships that are significant in scope, complexity and criticality.

• Onboard new vendor initiatives per the Bank Sourcing Policies that require risk and sourcing due diligence and approvals.

• Understand contractual terms and conditions, and their commercial implications to the business to effectively manage vendor agreement(s) and relationship(s)

• Evaluate vendor performance and ensure the prompt and thorough resolution or escalation of performance issues, understanding/managing risks associated with customer facing/impacting vendors.

• Provides strategic input into business decisions as a trusted advisor.

• Develop and maintain effective relationships with internal TD partners and vendor(s) to ensure business priorities requirements are clearly understood and met, and objectives are aligned.

• Manage and track contractual amendments understanding the commercial benefits and associated risks and facilitate approval process involving appropriate stakeholders.

• Participate fully as a member of the team and contribute to a positive work environment that encourages productivity, professionalism and teamwork.

• Makes an impact by getting things done, focusing on what matters, owning and delivering superior results for all stakeholders in both the short and long-term.

• Ultimately responsible for delivery of effective vendor relationship; including service/product delivery, VM governance, performance management, and continuous improvement initiatives.

• Applies sound judgment by understanding priorities, dependencies and making pragmatic decisions in the context of enterprise and line of business objectives.

• Support the implementation of action/remediation plans to address performance/risk/governance issues.

• Represent the needs of the business and/or the Bank and actively participate in contract negotiations and enterprise vendor management governance meetings.

Requirements

• 7+ years of experience in Market Data vendor management

• FIA certification an asset

• Advanced knowledge of market data commercial models, understanding of the market data ecosystem.

• Understanding and knowledge of Master Services Agreements, Subscription based agreements and Service Level Agreements, and their commercial implications to the business to effectively manage vendor agreement(s) and relationship(s).

• Knowledge of the business environment and processes.

• Experience with MDSL's Market Data Manager (MDM) for inventory management, invoice reconciliation and reporting

• Experienced in communicating with internal senior executives and vendor organizations.

• Experienced executor, able to navigate the organization to effectively get things done.

• Effective influencer, partner and collaborator, willing to bridge across different teams and functions to deliver quality results.

• Highly developed critical thinking, due diligence and problem-solving skills.

• Ability to prioritize and handle several tasks and high-pressure situations.

• Strong knowledge of Microsoft Office with advanced Microsoft Excel skills

• Ability to function effectively in a fast-paced, multi-faceted environment often working independently with minimum supervision.

• Results oriented and possesses excellent analytical skills to help identify vendor related cost savings and process improvements to drive and maximize vendor value.

Comfortable working in changing circumstances, able to handle complex situations independently and determine what issues require escalation, what to resolve and how to make suggestions for improvement.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet