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Employee Health & Wellness Specialist

In-person
Full-time
Experienced
Company Benefits
Disability Insurance

Position Type:
Temporary - Temporaire
*

Closing date:

Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) Operations division and the Department of Health and Wellness. As well, EMC operates TeleHealth/811 medical communications for Nova Scotia and Prince Edward Island for the Department of Health.

We access all communities in Nova Scotia in a timely and efficient manner with our fleet of more than 180 ambulances and support vehicles operating out of 60+ stations. We respond to 165,000+ calls annually across the province, which are actively managed through the EHS Operations Medical Communications Centre, the hub of all emergency (911) and non-emergency (hospital transfers) medical calls.

The EHS Operations LifeFlight program provides even greater accessibility by responding to patients on scene or through inter-facility transports by our critical care team via helicopter, fixed wing, or ground ambulance.

In addition, paramedics in Nova Scotia participate in various programs both urban and rural such as community-based paramedic programs, collaborative emergency centres, and emergency preparedness and special operations, to name a few.

There are lots of opportunities waiting for you in Nova Scotia. Apply now to learn more about our service and available positions.

Nature and Scope

Reporting to the Manager of Health and Wellness, the Employee Health and Wellness Specialist is primarily responsible for the management of occupational and non-occupational disability claims with a focus on stay at work and return to work strategies. The Employee Health and Wellness Specialist assists with the navigation of resources to promote health and wellbeing. The Employee Health and Wellness Specialist develops relationships and works closely with all stakeholders.

As an employee of EMC, we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

Duties and Responsibilities

The position entails but is not limited to the following:

  • Manage disability claims and leaves
  • Manage medical accommodation requests
  • Develop stay at work and return to work plans
  • Liaise with insurance carriers and Workers' Compensation Board (WCB)
  • Assist with the navigation of available community resources and EMC's benefit program
  • Support employees during a medical absence from work
  • Support employees following a trauma-related event
  • Support health promotion and primary prevention activities
  • Provide verbal and written correspondence to employees and all stakeholders
  • Maintain regular contact with employees on leave and stakeholders
  • Maintain confidentiality of all medical information and documentation

Qualifications and Requirements

Education and Experience:

  • Disability Management designation or equivalent work experience
  • Minimum of 3 years related experience, preferably in a unionized environment
  • Experience with WCB physical and psychological claims and related legislation
  • Experience with non-occupational disability claims and disability insurance programs
  • Experience with facilitating workplace accommodations
  • Experience working with emergency first responders a strong asset
  • Experience with mental health and/or health promotion an asset
  • Experience working in a healthcare setting an asset

Physical and Cognitive, Perceptual & Psychosocial Requirements

Physical:

  • Perform sedentary to light physical duties in a low noise environment
  • Maintain one position for possible long periods of time such as sitting
  • Complete computer-based work tasks
  • Talk for prolonged periods on video and phone calls
  • Travel, if required

Cognitive, Perceptual and Psychosocial:

  • Have interpersonal skills in dealing with people and working in teams
  • Exercise discretion and independent judgment
  • Adjust to a fluctuating caseload and meet deadlines
  • Respond quickly to and remain calm in emotional and distressing situations
  • Strong problem-solving skills
  • Strong documentation and time management skills
  • Effective and timely verbal and written communication and oral presentations
  • Detail oriented, organized and an analytical thinker
  • Computer proficient
  • Understand medical terminology and medical information
  • Understand, speak, read, and write English to communicate effectively and write reports and letters
  • Demonstrate dependability and reliability

Our goal is to be a diverse workforce that is representative of the citizens we serve. We are committed to building an inclusive team that represents a variety of backgrounds, cultures, races, perspectives and skills. We encourage applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify.

Competition Number: R-242471
Company Website: http://www.medaviebc.ca
#Insurance jobs

About Croix Bleue Medavie

About Croix Bleue Medavie

Joignez-vous à une entreprise exceptionnelle!

Croix Bleue Medavie est fière d’avoir l’une des cultures d’entreprise les plus admirées du Canada. Le monde de l’assurance ne se résume pas à payer des demandes de règlement. C’est aussi une affaire de relations humaines. Nous sommes une organisation sans but lucratif, et le bien-être de nos employés, de nos clients et de nos collectivités est au cœur de nos valeurs.

Pourquoi travailler avec nous?

Croix Bleue Medavie est un membre de premier plan de l’Association canadienne des Croix Bleue, qui assure collectivement plus de sept millions de Canadiens. En tant qu’organisation sans but lucratif, nous fournissons des régimes de soins de santé et de soins dentaires ainsi que de l’assurance voyage, vie et invalidité à des particuliers et à des entreprises. Nous administrons également plusieurs programmes de soins de santé parrainés par les gouvernements. Nos actionnaires sont les employés, les clients et les collectivités que nous desservons. Nous versons un dividende social annuel à la Fondation Medavie pour la santé dans le cadre de notre engagement à aider les Canadiens à vivre le mieux possible, tant mentalement que physiquement.

Culture stimulante

Nous avons été reconnus comme ayant l’une des 10 cultures d’entreprise les plus admirées au Canada et cet honneur se reflète dans ce que nous accomplissons chaque jour. Notre organisation est assez grande pour se distinguer, mais assez petite pour que tous les employés puissent se faire entendre, agir sur les résultats et constater l’incidence de leur travail. Vous vous joindrez à une équipe d’employés talentueux, passionnés et expérimentés qui souhaitent améliorer la vie des clients. Les employés restent à Croix Bleue Medavie en raison des relations qu’ils tissent avec leurs collègues et les clients.

Rémunération globale

Nous offrons un salaire concurrentiel et d’excellents avantages sociaux, comme un régime complet de soins de santé et de soins dentaires que nous payons entièrement, un régime de retraite à cotisation équivalente de l’employeur, des REER, une assurance vie et une assurance invalidité de courte et de longue durée. Nous nous efforçons d’offrir un environnement de travail stable favorisant une relation d’emploi saine et durable afin que vous puissiez exceller dans vos fonctions.

Environnement de travail sain

Notre environnement de travail permet aux employés de se sentir respectés et de s’accomplir tant au plan professionnel qu’au plan personnel, grâce à des relations saines, à la conciliation entre la vie personnelle et la vie professionnelle et à un travail intéressant. La santé et le mieux-être de nos employés nous tiennent à cœur et nous savons que l’amélioration de la santé commence avec nous. C’est pourquoi nous croyons que les employés à qui l’on offre des conditions flexibles leur permettant de concilier travail et vie personnelle contribuent davantage à l’entreprise.

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