Requisition ID: 186331
Career Group: Corporate Office Careers
Job Category: Loyalty Partnerships & Operations
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Ontario
City: Mississauga
Location: Tahoe Office

Embark on a rewarding career with Sobeys Inc., celebrated among Canada's Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

The Gift Card Specialist is an integral member of the Gift Card Team. The Specialist will act as an Assistant Product Manager, owning the end-to-end experience for Sobeys Inc. corporate gift cards across all channels; in-store, online and bulk. The successful incumbent will manage the day to day operations of the business, working closely with internal and external partners to help run the gift card business smoothly and efficiently.

Here's where you'll be focusing:

• Support new initiatives involving gift cards and promo cards
• Support Finance, LP, Customer Service and logistics with their gift card related inquiries.
• Support internal and external customers with their Bulk Gift Card order related inquires.
• Provide support to Bulk Gift Card team with inquiries and product information.
• Support Sponsorship, Store Opening and other teams with gift and promo cards' creative, store communication, testing, printing and invoicing procedures.
• Support Loyalty Teammate Engagement campaigns including coordination of various campaign elements: Teammate communications, store signage, website and leaderboard updates, prizing and issue resolution.
• Manage day to day loyalty operations support inbox and issue resolution process with internal stakeholders and Scene contact centre leads

What you have to offer:

• An Undergraduate Degree or diploma in Marketing or Business
• 2-5 years of relevant work experience in retail, advertising, marketing, product management or merchandising environment
• Strong reporting and analytics skills
• Proficient in Microsoft Office Suite
• Strong communications skills
• Bilingual English/French is an asset
• Store experience an asset

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better - physically, financially and emotionally.

Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.