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E-Commerce Brand Advocate Analyst - 12 Month Contract

In-person
Other
Experienced
Posted 10 days ago

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview:
The Brand Advocate Program allows Home Depot's largest supplier partners to invest in having an assigned Analyst who works with that vendor to optimize their eCommerce and interconnected experience with Home Depot Canada.
As a Brand Advocate (BA) Analyst, you will work with a number of vendor partners and numerous internal cross-functional teams to develop and implement a data-driven content strategy. The BA Analyst role has 3 key elements:
Key Responsibilities:
Account Manager

  • As the dedicated point of contact for your assigned vendors, you will be responsible for building strong relationships and driving strategic decisions.
  • You will work with your vendor(s) and internal teams to prioritize ecommerce projects including new product onboarding, content enrichment, deep-dive analysis and others.


Analyst

  • You will leverage your eCommerce expertise and aptitude for data analytics to create dashboards and run reports to help your vendor(s) to make strategic data-driven decisions about their business.
  • The key here is using the data to tell a clear and concise story to the vendor and to provide actionable insights.


Account Coordinator

  • As part of account management, you will create tickets, follow-up on project status with internal teams and occasionally help to populate forms for back-end data quality.


Competencies:

  • Action Oriented
  • Drives Results
  • Communicates Effectively
  • Plans and Aligns
  • Collaborates


Skills:
Clear, Concise and Persuasive Communication

  • Strong professional written and verbal communication skills including the ability to communicate effectively via charts and graphs.
  • Confident presenting to larger groups (20+ attendees) including senior-level executives.
  • Engaging storyteller with ability to navigate difficult conversations.


Aptitude for Data Analytics & eCommerce Expertise

  • Familiarity with key eCommerce metrics and best practices.
  • Intermediate to advanced Excel and Powerpoint skills.
  • Experience with Tableau, Adobe Analytics, Looker and similar analytics tools is an asset.


Organization and Project Management Skills

  • Effectively prioritize projects with a high volume of competing requests.
  • Ability to work independently in ambiguous situations without a clear roadmap.

Direct Manager/Direct Reports:

  • Reports to Brand Advocate Supervisor


Travel Requirements:

  • Travel to Toronto Store Support (SSC) location multiple times per month
  • Occasional visits to the GTA Home Depot stores


Physical Requirements:

  • Extended sitting
  • Repetitive tasks


Hybrid Work:

  • Remote
  • Travel to SSC and store locations when required

Working Conditions:

  • Office, Store


Minimum Education:

  • University/College degree in a related area of study, or equivalent experience

Minimum Years of Work Experience:

  • 3-5 years related experience required


Minimum Leadership Experience:

  • Not required


Certifications:

  • None


Other Requirements/Assets:

  • Experience with Looker, Tableau, Adobe Analytics an asset
  • Advanced capability in MS PowerPoint, Excel, Word, Outlook an asset
Competition Number: Req128548

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About Home Depot

About Home Depot

Learn more about the Home Depot Canada

The Home Depot Canada is the Canadian arm of one of the world's largest home improvement retailer. The company operates 182 stores in 10 Canadian provinces, employing more than approximately 28,000 associates coast-to-coast.

Whether you are looking for a part-time job or place to start your career, The Home Depot Canada is the place for you. We offer a full range of full-time, part-time and seasonal positions at our Toronto-based Store Support Centre, retail stores, and distribution centres.

The Home Depot Canada is a great place to develop your career and to grow professionally. So apply today and come grow with us!

Careers Management

In total, The Home Depot Canada delivers more than 1,000,000 hours of training each year, affecting all 28,000 associates across the country.

As the leading home improvement retailer in Canada, our business thrives on our associates' knowledge, enthusiasm and passion to deliver exceptional customer service. For you, that means you will receive the training you need to learn, grow and succeed.

Community Involvement

'Giving back' is a core value at The Home Depot and is a passion for our associates. Our community efforts focus on improvising places through renovation and repair projects that support at-risk and homeless youth. Through Team Depot, the associate-led volunteer program, The Home Depot associates are encouraged and empowered to take a leadership role in the community.