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Flight Concierge

In-person
Full-time
Experienced
Posted today

As Canada's premier private jet company with a legacy spanning over 60 years, Execaire Aviation leads the way in aviation solutions. Setting the standard in aviation excellence, we redefine the way you fly, ensuring unparallelled service and unforgettable experience. Our success is driven by a team of over 550 dedicated employees who all share the same vision. As a leading provider of aviation solutions and operators of private jets, we offer a complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on unwavering core values. Safety is our compass, guiding every operation. Excellence is the standard we uphold in every task. Innovation is our driving force, propelling us into the future of aviation.

Join us and be a part of a team that lives and breathes these values every day!

Summary

Our Executive Flight Concierge will directly manage our client's flight operation interactions with our company.

Responsibilities
  • Build a customized and hassle-free flight experience for our clients through strategic initiatives
  • Build branding proposals to help maintain the Gold Standard of Corporate Aviation
  • Problem solves issues that affect the owner's efficient use of their aircraft
  • Interact with our clients and enter their trip details and service requests into the scheduling system
  • Ensure that all requests comply with company policies
  • Coordinate with the crew, maintenance and the contracts managers for all events relating to the aircraft that affects its availability or ability to conduct missions
  • Supervise the trip from creation to completion in order to mitigate any issues that could affect the client
Requirements
  • Undergraduate degree completed
  • Background in client service, marketing, and branding
  • Two to five years of aviation knowledge
  • Strong client-facing communication skills
  • Strong multi-tasking and troubleshooting skills
  • Strong IT capabilities
  • Fluently bilingual in English and French
  • Availability to work outside of normal business hours to satisfy the client's requests

Our careers culture is fueled by innovation, teamwork, and a commitment to excellence. Your career at Execaire Aviation is a journey of growth and development. We invest in our team members, offering extensive training programs and ample opportunities to enhance your skills. From mentorship initiatives to career advancement pathways, we are dedicated to nurturing your potential and fostering a culture of continuous learning. Join us in redefining aviation standards and unleashing your potential in an environment where your aspirations can take flight!

We celebrate diversity and believe in the power of an inclusive workplace. At Execaire Aviation, we embrace unique perspectives and backgrounds, recognizing that diversity drives innovation and creativity. We strive for a work environment where everyone feels respected, valued, and empowered to contribute their best. Join us in building a team that reflects the vibrant tapestry of aviation.

Competition Number: 581771617

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