2425-345 - Academic Process & Contracts (AP&C) Coordinator (50%) - Assistant Registrar (50%) - Central Office
Academic Process & Contracts (AP&P) Coordinator (50%)
Assistant Registrar (50%)
(PS3)
Education
Central Office/ IT Campus
Halifax, Nova Scotia
Workforce Development
Term, Full-time Position: Commencing approximately November 18, 2024 and ending approximately March 31, 2025
Application deadline is 11:59PM, November 5, 2024
Competition No. 2425-345
The salary scale for Professional Support 3 is based on steps that range from $68,917.73 - $91,624. New Professional Support may receive up to a maximum of seven steps for relevant occupational experience which is $80,254.49 annually.
What you will be doing…
This is a combined position working to support the Department of Workforce Development. In this role you will be responsible to for supporting the planning, coordination, implementation and stewardship of the workforce development learning process, as well as supporting the coordination with academic schools, campuses (if required), various departments within the College. Additionally, this role will have the responsibility for managing student records, ensuring accuracy and confidentiality, and timely and appropriate distribution of student information for students under the Workforce Development portfolio. You will collaborate closely with the Managers of Workforce Development as well as the Associate College Registrar on enrollment management issues and provide insight and analysis into enrollment trends.
Reporting to the Manager, Workforce Development, Process & Planning, and taking functional direction from Associate Registrar, Registrar Services this role will:
- Support workforce development processes including liaising with all academic schools, campuses and Associate Registrars, through the Contract training and continuing education business lines.
- Play a lead role in organizing workforce development learning opportunities, at all stages and the contracts. The implementation of flexible, yet coherent processes to support these efforts will be an essential priority of this position.
- To ensure consistency, this role will work with the broader teams to ensure that these efforts are coordinated across five academic schools, thirteen campuses and one eCampus throughout the province.
- Collaborate with other key stakeholders invested in the delivery of contract training and continuing education learning to leverage systems to support delivery.
- Maintain consistency in recordkeeping in accordance with College policies and procedures.
- As a PeopleSoft Power User, regularly review transcripts, enrollments, and issue credentials including Microcredentials.
- Prepare written and electronic communications to staff and students regarding a variety of College policies and procedures.
Qualifications and Occupational Experience:
- The minimum educational qualification for this position is an undergraduate degree. A degree focused in Education, Adult Education, or Business Administration would be considered an asset. Experience with MyCreds would be considered an asset.
- You have a minimum of 3 years (full-time equivalent) of recent and related occupational experience in project coordination and systems support. Your occupational experience focuses on data, records management and relationship building within an educational/academic environment with an emphasis on excellent customer service.
- You are familiar with and comfortable using computer applications such as PeopleSoft, Microsoft Office Suite, e-mail, Microsoft Teams, SharePoint and Power BI.
- You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology to create an exceptional student experience
- You have experience supporting/providing service to students and prospective students.
- You possess exceptional organizational skills with a strong focus on customer service.
- You are detail-oriented, self-motivated and able to work independently with minimal supervision.
- Ability to manage multiple projects and ensure timeliness of delivery.
Relevant Skills and Knowledge
- You demonstrate a commitment to equity, diversity, inclusion, accessibility and anti-racism
- You possess excellent interpersonal skills that enable you to interact with a diversity of people and support resolution of issues
- You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction.
- Your superb team working skills enable you to contribute positively to a team environment
- You are known for your problem solving and critical thinking skills
- You are a strong communicator
- You have a strong ability to build relationships with key stakeholders (including Principals, Deans, Academic Chairs, Academic Equity & Quality, Institutional Research and other central departments).
- You possess excellent coordination skills specifically related to coordinating registration, online files, and file management with a large variety of projects.
- You have proven records and information management skills and abilities specifically related to confidential records.
As a condition of employment, Professional Support employees at NSCC must complete a part-time adult education program delivered by NSCC. This adult education program is a significant investment on the part of NSCC in the learning and development of new employees. To achieve regular status; all probationary, full or part-time Professional Support employees of the College must successfully complete the program within their probationary period. Term full-time Professional Support employees whose term appointment is twelve or more months are also required to participate in this program.
Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.
NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Nikki Berrigan, HR Generalist at [email protected]. Our Employee Workplace Accommodation Policy can be found here.
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