Requisition ID: 186142
Career Group: Store Management
Job Category: Retail - Coffee
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Alberta
City: Calgary
Location: 5386 Mahogany Sobeys

Embark on a rewarding career with Sobeys Inc., celebrated among Canada's Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

A day in the life of a Coffee Bar Operator:
Working as either a Starbucks Operator or Tim Hortons Operator is an opportunity to provide personalized service for our customers. Become a leader at one of our on-site cafés. There you will have the opportunity to become a coffee and tea expert, and polish you customer service skills in a fast-paced, dynamic and friendly environment.

Here's where you'll be focusing:

Key Responsibilities

• Upholds and complies with company procedures, standards and policies in all situations
• Greets customers in a polite and friendly manner
• Demonstrates superior customer service in accordance with Safeway's programs
• Oversees implementation of Safeway's and Starbucks' / Tim Horton's merchandising programs Responsible for pricing, displaying, ordering and inventory control within the Department
• Responsible for the overall presentation, cleanliness and profitability of the Department, while providing excellence in superior customer service
• Supervise Department staff to include scheduling, training and assigning duties
• Ensure paperwork, as set by the Division is followed
• Process cash register payments by cash, cheque, credit card, gift card and debit
• Prepare hot and cold beverages, including specialty drink preparation
• Stocking and ordering product
• Perform all other related duties, as assigned by management.

What you have to offer:

Experience

• High School
• Previous Starbucks / Tim Hortons or Management experience preferred

Knowledge, Skills and Abilities Required

• Ability to learn quickly
• Ability to work in a fast paced environment
• Highly motivated and team oriented
• Ability to communicate clearly and concisely in both oral and written form
• Possess strong customer service qualities
• Works in a safe and responsible manner
• Available to work flexible hours
• Evening and weekend availability is strongly encouraged
• Must be available to be scheduled anytime on Sunday (Alberta Only)

Physical Requirements

(Seldom: Not Daily, Rare: 0-5% of shift, Occasional: 6-33% of shift, Frequent: 34-66% of shift, Constant: 66-100% of shift)

• Occasional lifting of up to 45 pounds
• Constant hand coordination, gripping
• Frequent computer and point of sale system use
• Frequent standing, bending
• Occasional walking, squatting

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better - physically, financially and emotionally.

Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.