DEPARTMENT: Central Scheduling

BARGAINING UNIT: CUPE

JOB TYPE: Temporary full-time

SCHEDULE: Day, Evening, Weekend, Rotation, Other, 8 and 12-hour shifts. Work schedule may be changed to meet operational needs.

LANGUAGE REQUIREMENTS: French essential and spoken English

NOTE: Applicants must attach a resume to their application.

JOB SUMMARY:

The incumbent will be responsible for taking calls from patients, doctors' offices and various sectors of the hospital. The incumbent must also schedule requested appointments based on the procedures in each sector and set the schedules for specialized clinics based on the referrals sent to the department and forward these to the physicians in question. The incumbent must advise the patients of certain clinics of the date and time of their appointments and review with them the instructions they are to follow before their test, the medications they must take or omit, etc. The incumbent will also be responsible for registering outpatients. It should be noted that the incumbent could also be asked to do shifts in another facility depending on the needs of the department.

REQUIREMENTS:

• High school graduation plus an additional administrative support program/course of over six months and up to one year or equivalent, which includes medical terminology and keyboarding;
• Good knowledge of computer tools and office software and be able to apply them;
• Quiet and flexible;
• Personality promoting good public and interpersonal relations;
• Brief description of the desired job and explanation of his interest in this job;
• Ability to work in a team and independently;
• Physical ability to do assigned work;
• Good previous work record (performance and attendance);
• Adherence to the principles of professional ethics, the Network's management philosophy and organizational values;
• Compliance with the confidentiality rules of Vitalité Health Network
  

• The above requirements may be verified through oral, written or practical tests during the selection process.
• Should there be no fully qualified applicants, this position will not necessarily be reposted. If you wish to be considered for this position and meet most of the requirements, you are encouraged to apply at this time.
• The employer reserves the right to shorten or extend temporary assignments for operational reasons.
• We thank all applicants. However, only those selected will be contacted.