Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD Securities

Pay Details:

$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Global Operations and Business Services is a diverse and dynamic group of individuals, whose varied talents and experiences enable us to provide critical infrastructure services that support and/or control the trading, investment, and corporate banking functions of TD Securities. We are committed to innovation with purpose, execution with excellence, and continually improving the employee value proposition. We foster a culture of diversity, inclusion, and community giving. So, if you are zealous, collaborative, innovative, and enjoy visionary thinking, joining our team would be an ideal opportunity for you.

Corporate Lending Operations (CLO) is a team of over seventy experienced professionals who provide loan servicing administration for TD Bank's largest and most complex corporate clients globally. We also support the enterprise by administering foreign currency loans for personal credit, private banking as well as commercial and retail clients. The CLO team partners with the Credit Management teams and Origination teams to mitigate risk and deliver world class service to our global client base.

Job Description:

As the Manager, the incumbent is responsible for the day-to-day administration of a group of assigned borrowing accounts where TD is a participant or assigned the role as Administrative Agent. The incumbent must have knowledge of consortium lending / other multi-lender transactions. This will include overseeing such things as Loan transactions, documentation review, upkeep and maintenance of client profiles / records, daily transactional reconciliation, customer service and day-to-day account operations.

Position is responsible for the interpretation of Loan Agreements and other legal documents in support of the loan facilities. Incumbent must oversee the monitoring of accounts for compliance within the credit terms established ensuring suitable notification to Senior Management as required.

The incumbent is accountable to identify, recommend and implement operational efficiencies to improve the effectiveness of the department.

Manages corporate lending portfolio and supports customer service activities by ensuring timely and accurate quality processing.

• Manage a team of individuals who are responsible to service loans for the bank's largest clients and provide work direction in completing processes, transactions, and multi-step lending activities.
• Ensure the quality of team's work and understand its impact on the activities of others within and outside of own function / unit.
• Function as the primary point of contact for escalation and problem resolutions for internal groups, partners and/or customers
• Maintain effective relationships with business partners, lawyers, and other support groups.
• Identify and recommend automation opportunities; implement agreed upon process changes.
• As appropriate, oversee the delivery of projects and communicate project status on an ongoing basis, escalating where necessary to achieve project objectives.
• Accountable for the development of operational improvements to streamline procedures and enhance customer service, ensure changes are implemented and adhered to by the team.

• Proven ability to lead and execute on complex and/ad hoc requests.

Other Qualifications/Skills/Experiences:

• Solid understanding of the credit process is an asset.
• Proficient Microsoft Suite of products and Mainframe
• Strong organizational and time management skills
• Strong verbal / written communication skills
• Must be self-motivated, strong team player; possess sharp analytical and problem-solving skills.
• Ability to work with high profile clients as well as Senior Management.
• Commitment to operational and service excellence
• Strong business acumen and passion for customer service

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet