JOB DESCRIPTION

J.A. Robinson Pump Service, a Petro Service Limited company, is an industry leading solutions provider to the fueling landscape with operations throughout Canada. Established in 1985, Petroservice evolved from rebuilding gas pumps to being one of the fastest growing Petroleum Service providers servicing clients from Alberta to Newfoundland. Our customers include owners and operators in retail fueling, including car washes, and commercial/industrial markets. Whether petroleum, or alternative fueling (EV, Hydrogen, etc.), our service model ensures customers' needs and expectations are met.

We have remained focused on striving to provide the best service in the industry; this is driven by our employee's passion, professionalism, and knowledge. We believe that our people are our biggest assets, and we are committed to providing continued education and opportunities for growth.

We are currently recruiting for Inside Sales Support to join our J.A Robinson Pump Service team in Winnipeg, Manitoba. If you are looking for a dynamic organization, this is the opportunity for you.

Role Responsibilities:

• Collaborating with the Sales Team and our Construction and Service businesses by providing administrative, estimating, technical, and operational support throughout the sales cycle from lead generation to order processing.
• Interact with customers via phone, email, and other communication channels - addressing inquiries, resolving issues, and ensuring a positive customer experience.
• Process sales orders accurately and efficiently, ensuring timely delivery of products to customers and maintaining order records.
• Assist in preparing quotations, including estimating tasks, pricing and product information that are in alignment with company policies and guidelines.
• Manage and track leads generated from various sources, ensuring a thorough follow-up and documentation of interactions.
• Produce sales reports and maintain sales-related data to provide insights into sales performance and support estimating projects and decision-making processes.
• Stay up to date with Petroservice product offerings and industry trends to effectively estimate projects, address customer queries, and promote product benefits.
• Utilize Customer Relationship Management (CRM) software to maintain customer records, monitor interactions, and facilitate effective sales processes.

Qualifications

• High school diploma or equivalent. Post secondary education such as a mechanical community college diploma or diploma with focus in construction, estimating, electrical, or similar would be considered an asset.
• 1-3 years' experience in one or more of the following areas: sales support, estimating, project support/management, customer service, or experience in a related role.
• Knowledge of the petroleum/fueling industry or commercial construction industry would be a valuable asset.
• Outstanding communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in using CRM software and Microsoft Office suite.
• Detail-oriented with an emphasis on accuracy in data entry and order processing.
• Customer-centric approach with a passion for providing exceptional service.
• Ability to operate independently and collaborate effectively with a remote team.

Perks and Benefits:

• A supportive and inclusive work environment that values teamwork, innovation, and professional growth.
• Educational assistance to support continuous learning.
• Paid orientation and training to ensure your success.
• Rewards and Recognition to recognize your dedication and service.
• Employee & Family Assistance Program (EFAP) for you and your family's well-being.
• 48 Personal Paid Hours for sick days or personal appointments.
• Referral bonus for bringing in exceptional talent.
• Annual fitness allowance to support your health.
• RRSP matching to help you save for retirement.
• Comprehensive health and dental benefits.
• Regular company events and activities to celebrate employee achievements and milestones

Apply Now! If you are interested in joining one of Canada's top petroleum companies, please apply here! Visit our careers website at petroservice.com to learn more about us.

We thank all applicants for their interest, however, only those candidates who will be moving on in the interview process will be contacted.