Requisition ID: 185870
Career Group: Corporate Office Careers
Job Category: Wholesale Key Accounts
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Ontario; Alberta; Nova Scotia
City: Stellarton, Mississauga, Calgary
Location: Foord St. Office, Calgary Office, Tahoe Office

Embark on a rewarding career with Sobeys Inc., celebrated among Canada's Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

The Key Accounts Coordinator is responsible for maintaining the day-to-day initiatives for National Accounts by actively contributes to a positive, productive, and safe work environment. This includes the coordination and execution of customer related requirements. You will be responsible for maintaining and improving Wholesale customer relationships through monitoring service levels and having day to day contact with locations. An important competency in this position is to manage day-to-day sales transactions to ensure smooth delivery of customers orders and urgently solution any ordering issues to promote customer satisfaction. Additionally, the coordinator will ease the sales process by assisting account managers and sales representatives in their administrative work such as daily, weekly, monthly reporting. Success in this role will be demonstrated by the company's sales growth from client generation and retention efforts.

Here's where you'll be focusing:

• Prepare reports as required (i.e. Service level, Vendor loyalty reports, cost change, sales)
• Coordinate promotional activity as required (i.e. costing, forecasting, allocation tables)
• Manage issue logs for respective accounts
• Manage the listings and maintain the assortments
• Key contact for all accounts (excludes credit and delivery issues, provided issue is not resolved) .
• Conduct store visits to understand development and opportunities to build relationships with the customer
• Monitor service levels and make recommendations for improved sales and service level performance
• Complete cost change files where applicable
• Prepare communications as required (i.e. new listings/de-listings)
• Attend quarterly meetings with key accounts to review category, sales and opportunities for growth
• Collaborate regularly with buying and category management for promotion, forecasts, etc. and distress inventory (work together to minimize losses)
• Day to day contact with stores
• Maintain a clean and safe work environment as per company requirements
• Other duties as required

What you have to offer:

• Post Secondary Education preferred - or equivalent experience
• Merchandising or retail experience
• Strong communication skills (oral and written)
• Proficient use of Microsoft Office Suite
• Working Knowledge of SAP and EXE preferred
• Retail operations/ merchandising experience
• Customer service training
• A minimum of five years retail or customer related experience
• Solid Communication skills (both oral and written)
• Strong merchandising background
• Working knowledge of warehouse management systems

#LI-Hybrid

#LI-DS1

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better - physically, financially and emotionally.

Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.