Position Objective

The Chief Executive Officer (CEO) is responsible for managing Hospice SENB needs and reports to the Board of Directors. The CEO is responsible for the oversight and administration of programs, services, and strategic priorities and follows the Board's approved policies, consistent with the mission of the organization. Other primary responsibilities include management or personnel, community and public relations, marketing and communications, financial management and more.

Primary Duties and Responsibilities

Board of Directors:

• Attend Board meetings, take minutes and provide reports as an ex-officio member
• Plan and facilitate strategy planning and goal setting annually with the Board and execute the plan
• Initiate development of long-term planning, vision and needs analysis
• Communicate with the Board of Directors, providing timely and accurate information necessary for the Board to make informed decisions
• Responsible for all other duties as may be assigned

Financial Management:

• Prepare annual capital and operational budgets
• Manage budgets to ensure targets are met and resources are sufficient
• Ensure tax receipts are timely and accurate
• Ensure compliance with all reporting for funding agreements and the Canada Revenue Agency
• Responsible for the compilation and analysis of data to comply with all data requests
• Work with the Finance & Audit Committee and agency auditors to ensure timely and accurate financial reporting
• Responsible for the organization's fiscal integrity
• Stay informed of changing legislation relative to funding and governance
• Identify and pursue all potential grant opportunities
• Develop and maintain a strong fund development program using appropriate staff, volunteers and technology
• Promote Hospice SENB within the community through fundraising initiatives, special events, meetings with business sector, media, etc.
• Work with program partners, such as, community agencies, hospitals, and allied professionals as well as other Hospices to develop and foster mutually supportive working relationships
• Serve, in some cases, as the main connection to our health partners

Human Resources (HR) Management:

• Ensure appropriate HR policies and procedures are in place including job descriptions that accurately reflect the responsibilities/duties for each position
• Maintain an ongoing review of current and future staff and volunteer requirements and initiate recruitment as required
• Review industry staff, salary/benefits, and trends as part of strategy to attract and maintain staff
• Provide appropriate training/support for staff and volunteers
• Ensure performance reviews are conducted with all staff
• Discipline and/or terminate staff as required and document these activities appropriately
• Ensure confidentiality of all records
• Develop and implement Health and Safety Committee and programming in accordance with workplace legislation

Program Development, Administration and Quality Assurance:

• Ensure appropriate procedures and protocols are in place for each program and that they are maintained in accordance with required standards
• Ensure ongoing research and review related to best practices within the hospice and palliative care field
• Ensure high quality end-of-life care in collaboration with the residential staff
• Establish and implement standards and protocols for collection, access, transfer and storage of all client information
• Ensure operational efficiency and cost effectiveness
• Ensure compliance with:
  • Hospice Association of NB Palliative Care Standards
  • Hospice and Palliative Care Best Clinical Practices
  • Regulated Health Professions Act of NB
  • Established financial and fundraising principles and practices
  • Canadian Council on Health Services Accreditation

Risk Management:

• Develop and maintain a comprehensive risk management program
• Ensure the ongoing maintenance of property and equipment

Education

• A degree in Business Administration or equivalent, along with fluency in English and French are considered assets.

Experience

• Candidates will have a minimum of 3-5 years senior management experience in a similar organization and demonstrated experience in managing a diverse portfolio of fundraising initiatives
• The successful applicant should have experience managing complex organizations and dealing with government departments and agencies

Skills

• Strong leadership and excellent interpersonal skills
• Significant management experience including supervision of staff and volunteers, program development/evaluation, strategic planning, budget preparation
• Fund development experience
• Effective verbal and written communication
• Positive approach to client service and a demonstrated capacity for empathy
• Commitment to teamwork and ability to collaborate effectively
• The ability to work flexible hours to accommodate meetings and to be accessible to staff and clients
• Strong computer skills in Word, Excel, PowerPoint and database software
• Knowledge of basic accounting principles and use of accounting software

Special Job Requirements and/or Training

• Valid driver's license, use of reliable vehicle
• Negative police record check