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Bilingual Account Associate

Prince Edward Island
In-person
Full-time
Experienced
Company Benefits
Flexible Work
Life Insurance

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada's most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, Canada's Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company.

Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We're committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.

Together with Medavie Health Services, we are part of Medavie - a national health solutions partner with over 8,250 employees. Our mission is to improve the wellbeing of Canadians.

Job Title: Bilingual Account Associate Department: Business Development Competition: 87460 Internal/External: Both Employment Type: Full Time Permanent Location: ON, NS, NB, NL or PEI Salary: Competitive Compensation Reports To: Manager
If you enjoy building solid business relationships and working in a fast-paced team environment, this opportunity is for you. As a member of the Account Associate team, you will work closely with an Account Executive, helping to achieve set sales quotas and other strategic objectives. You will represents Medavie Blue Cross' portfolio of Individual products/ services and uphold company standards while ensuring the needs and expectations of the teams' accounts are met. To excel in this role, you will have fantastic administration skills, a strong drive to provide the highest level of service, and experience managing business relationships.

What you'll do:

  • Work collaboratively with the Account Executives to meet sales targets and strategic objectives for assigned accounts while promoting Medavie Blue Cross as the company of choice for health and life products.
  • Monitor and follow up on sales pipeline to ensure missing information is received in a timely manner and that applications move through the sales funnel.
  • Handle escalations, complex service requests and inquiries, ensuring proper communication and a timely resolution.
  • Complete reports for Account Executives and Brokers.
  • Foster and maintain ongoing relationships through daily support of Brokers, recognizing issues that require Account Executive intervention.
  • Review processes, develop tools, plan events, and liaise with Marketing to curate materials.
  • Represent the Broker community internally and work closely with key internal stakeholders such as marketing, sales support and administrative teams to ensure superior service and product offering to your assigned accounts.

Skills & Experience:

  • Bilingualism (ENG/FR) is required.
  • Provincial Life, Accident & Sickness license required upon hire, or nearing completion.
  • Skilled in developing and nurturing client and stakeholder relationships.
  • Outstanding active listening skills.
  • A strong work ethic and high levels of initiative.
  • Exceptional organizational skills, coupled with a keen attention to detail and the ability to manage competing demands.
  • Strong computer skills- Microsoft Office, email, and internet applications.
  • GBA or CEBS designation and/or other industry courses would be considered an asset.

Benefits of Joining the Medavie Team:

  • Healthcare: Extended health & dental coverage including vision, prescription medications, alternative therapies, HSA, PSA, EAP, and life insurance - effective your first day and we cover the cost!
  • Work/ Life Balance: Flexible work schedules and paid vacation, sick days, and personal days to handle family or personal situations.
  • Planning for the Future: Defined Contribution Pension Plan with a matching contribution from Medavie.
  • Community: Opportunities to get involved in charitable causes and give back to the community.

#CBM1

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Job Segment: Business Development, Sales Support, Sales

Competition Number: 585306217
Company Website: http://www.medaviebc.ca

About Croix Bleue Medavie

About Croix Bleue Medavie

Joignez-vous à une entreprise exceptionnelle!

Croix Bleue Medavie est fière d’avoir l’une des cultures d’entreprise les plus admirées du Canada. Le monde de l’assurance ne se résume pas à payer des demandes de règlement. C’est aussi une affaire de relations humaines. Nous sommes une organisation sans but lucratif, et le bien-être de nos employés, de nos clients et de nos collectivités est au cœur de nos valeurs.

Pourquoi travailler avec nous?

Croix Bleue Medavie est un membre de premier plan de l’Association canadienne des Croix Bleue, qui assure collectivement plus de sept millions de Canadiens. En tant qu’organisation sans but lucratif, nous fournissons des régimes de soins de santé et de soins dentaires ainsi que de l’assurance voyage, vie et invalidité à des particuliers et à des entreprises. Nous administrons également plusieurs programmes de soins de santé parrainés par les gouvernements. Nos actionnaires sont les employés, les clients et les collectivités que nous desservons. Nous versons un dividende social annuel à la Fondation Medavie pour la santé dans le cadre de notre engagement à aider les Canadiens à vivre le mieux possible, tant mentalement que physiquement.

Culture stimulante

Nous avons été reconnus comme ayant l’une des 10 cultures d’entreprise les plus admirées au Canada et cet honneur se reflète dans ce que nous accomplissons chaque jour. Notre organisation est assez grande pour se distinguer, mais assez petite pour que tous les employés puissent se faire entendre, agir sur les résultats et constater l’incidence de leur travail. Vous vous joindrez à une équipe d’employés talentueux, passionnés et expérimentés qui souhaitent améliorer la vie des clients. Les employés restent à Croix Bleue Medavie en raison des relations qu’ils tissent avec leurs collègues et les clients.

Rémunération globale

Nous offrons un salaire concurrentiel et d’excellents avantages sociaux, comme un régime complet de soins de santé et de soins dentaires que nous payons entièrement, un régime de retraite à cotisation équivalente de l’employeur, des REER, une assurance vie et une assurance invalidité de courte et de longue durée. Nous nous efforçons d’offrir un environnement de travail stable favorisant une relation d’emploi saine et durable afin que vous puissiez exceller dans vos fonctions.

Environnement de travail sain

Notre environnement de travail permet aux employés de se sentir respectés et de s’accomplir tant au plan professionnel qu’au plan personnel, grâce à des relations saines, à la conciliation entre la vie personnelle et la vie professionnelle et à un travail intéressant. La santé et le mieux-être de nos employés nous tiennent à cœur et nous savons que l’amélioration de la santé commence avec nous. C’est pourquoi nous croyons que les employés à qui l’on offre des conditions flexibles leur permettant de concilier travail et vie personnelle contribuent davantage à l’entreprise.

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