Requisition ID: 185811
Career Group: Store Management
Job Category: Retail - Coffee
Travel Requirements: 0 - 10%
Job Type: Full-Time
Pay Rate: $19.00 - $26.00

Country: Canada (CA)
Province: British Columbia
City: Courtenay
Location: 9481 Courtenay Cliffe Thrifty Foods
Postal Code: V9N 2K5

Embark on a rewarding career with Sobeys Inc., celebrated among Canada's Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

A day in the life of a Coffee Bar Operator:
Working as either a Starbucks Operator or Tim Hortons Operator is an opportunity to provide personalized service for our customers. Become a leader at one of our on-site cafés. There you will have the opportunity to become a coffee and tea expert, and polish you customer service skills in a fast-paced, dynamic and friendly environment.

Here's where you'll be focusing:

Key Responsibilities

• Upholds and complies with company procedures, standards and policies in all situations
• Greets customers in a polite and friendly manner
• Demonstrates superior customer service in accordance with Safeway's programs
• Oversees implementation of Safeway's and Starbucks' / Tim Horton's merchandising programs Responsible for pricing, displaying, ordering and inventory control within the Department
• Responsible for the overall presentation, cleanliness and profitability of the Department, while providing excellence in superior customer service
• Supervise Department staff to include scheduling, training and assigning duties
• Ensure paperwork, as set by the Division is followed
• Process cash register payments by cash, cheque, credit card, gift card and debit
• Prepare hot and cold beverages, including specialty drink preparation
• Stocking and ordering product
• Perform all other related duties, as assigned by management.

What you have to offer:

Experience

• High School
• Previous Starbucks / Tim Hortons or Management experience preferred

Knowledge, Skills and Abilities Required

• Ability to learn quickly
• Ability to work in a fast paced environment
• Highly motivated and team oriented
• Ability to communicate clearly and concisely in both oral and written form
• Possess strong customer service qualities
• Works in a safe and responsible manner
• Available to work flexible hours
• Evening and weekend availability is strongly encouraged
• Must be available to be scheduled anytime on Sunday (Alberta Only)

Physical Requirements

(Seldom: Not Daily, Rare: 0-5% of shift, Occasional: 6-33% of shift, Frequent: 34-66% of shift, Constant: 66-100% of shift)

• Occasional lifting of up to 45 pounds
• Constant hand coordination, gripping
• Frequent computer and point of sale system use
• Frequent standing, bending
• Occasional walking, squatting

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better - physically, financially and emotionally.

Our Total Rewards programs goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, as well as life insurance and Accidental Death and Dismemberment Insurance*.
• Access to Virtual Health Care Platform* and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings*.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable*.
• Learning and Development Resources to fuel your professional growth.
• Paid Vacation

* Eligible only after working a set number of hours/days worked.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.