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Senior Audit Manager, Operations Audit

In-person
Full-time
Experienced
Posted today

Requisition ID: 208001
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose
The Operations Audit Team is responsible for assessing the design and operating effectiveness of internal controls, governance and risk management processes across various control and support functions in Canada and Globally; Our audit universe includes Contact Centers, Collections, AML Operations, Business Service Centers, Retail Service Centers, Finance and Operations, Fraud Management Function, and other centralized support functions.
The Senior Audit Manager acts primarily as an Officer in Charge (OIC) for assigned audit projects, leading a team in the planning, execution and reporting of audits of these functions. The Senior Audit Manager will be responsible for ensuring department standards are maintained in completion of all assignments.

Accountabilities

  • Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

  • Act primarily as Officer in Charge (OIC) for assigned projects, processes and units. May act as Audit Principal in some low to medium complexity assignments.

  • Ensure Scotiabank standards and the Institute of Internal Auditors (IIA) Code of Ethics are maintained in completion of all assignments.

  • Assists in the development and execution of a comprehensive and strategic audit plan. Ensures auditable entities remain within cycle and conducts ongoing monitoring activities to stay abreast of changes (business/industry/regulatory) /emerging risks / themes or systemic issues that may impact the risk assessment of the audit universe and the audit plan. May also execute assigned audit activities independently as a team member under the direction of the OIC on assignments.

  • Lead the execution, planning, and reporting on the assigned audit projects. Obtains a thorough understanding of the business /unit /process and associated risks, develops a risk-based audit plan /procedures, and schedules timing and resources.

  • Manages and supervises end- to- end process of the execution of the audit and ensures nature and extent of testing is appropriate to support the objective, scope and overall opinion. Completes timely review of workpapers, ensures internal control weaknesses are clearly documented with recommendations addressing he root cause and are communicated timely to management.

  • Ensures audit results are gathered, determine the root cause of the problem and the associated impact and report accordingly. Confirm the audit results with the auditee.

  • Present an overview of the audit results and findings to line management. Follow-up for corrective action/progress against any reported issues. Escalate where necessary.

  • Ensures audit reports are written to a consistent high standard and are finalized within established department metrics.

  • Carry out specific projects or investigations of a moderate or high complexity and/or confidential nature.

  • Plan, document and seek agreement in advance to the project approach and confirm conclusions upon completion in writing.

  • Manage self-development by confirming/communicating job expectations, identifying mentors/coaches and enquiring about training needs, ensuring timely completion of performance appraisals, recruiting, interviewing and selecting candidates, manages assigned staff.

  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.

  • Creates an environment in which his /her team pursues effective and efficient operations of his /her respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ ATF/ sanctions and conduct risk.

Education/Experience

  • Highly proficient at applying risk-based auditing standards, practices, techniques, processes and methodologies to performance and review of audits.

  • Working knowledge of the centralized / shared services operations and regulatory environments.

  • Strong communication skills with ability to write clearly and concisely.

  • Strong strategic, analytical, problem-solving and critical thinking skills with an ability to understand various operations and assess the effectiveness of controls.

  • Strong project management skills with an ability to multi-task and prioritize deliverables.

  • Results-oriented, enthusiastic leader, who thrives in a dynamic team-oriented environment.

  • Highly developed interpersonal and communication skills (verbal and written) to work with staff and management at various levels.

  • Demonstrated experience in providing detailed analysis to a variety of stakeholders.

  • Ability to work in an environment of ambiguity and rapid change and develop approaches to conduct audits in these environments.

  • Demonstrated track record of training / presenting to various stakeholder groups.

  • Experience in developing and maintaining effective relationships with key stakeholders.

  • Business degree, MBA preferred. Professional accounting or auditing designation (e.g., CPA, CMA, CA, CIA) is an asset.

  • Certified Fraud Examiner (CFE) is an asset.

  • Audit experience required.

  • Experience using data analytics and visualization tools.

  • Fluency in Spanish or French preferred.

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Competition Number: 208001

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