Requisition ID: 207542
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Senior Manager, Regional Strategic Support contributes to the success and profitability of the Region by conducting analysis, providing recommendations to Senior leadership, creating executive level presentations and communication plans/materials, managing DEI cyclical processes and communications, assisting with projects and elevating communication strategies and tactics.

KEY ACCOUNTABILITIES:

1. Manage the development and delivery of communication plans for the Senior Vice President, Toronto Region (SVP) including:
   • Defining communications objectives, roll-out plan, and delivery schedule
   • Developing executive communications aligned to the annual communications plan
   • Assist in the development of communications to build support for and alignment to Retail strategy, high-priority initiatives, and implementation efforts
   • Developing communication materials including newsletters, executive presentation decks, presentations, announcements, email messages, and general announcements at multiple intervals throughout the year based upon business line strategy
   • Leveraging internal and external Social Media platforms to facilitate employee engagement and ensure that the Region's retail strategy is effectively amplified throughout the network
2. Support the development, implementation, & sustainment of Regional strategic initiatives aligned with CB's strategic priorities and business objectives
   • Working closely with the retail network and field employees to create messaging for the region to update employees on initiatives, build and implement operational plans for strategic initiatives in partnership with leadership and/or committees to support achieving CB's business priorities and objectives

Developing & maintaining reporting for key initiatives throughout the Region

1. Manage the creation of event themes and high-level tactics and execution, for strategic programs, initiatives, and sessions: plan events supporting SVP, Toronto Region (Town Halls, Road Shows, videos, etc.)
   • Includes setting agenda / theme, identification and booking of speakers, supporting with content development and leading the communication strategy
2. Continue to advance the Region's DEI Strategy and ensure alignment with organizational direction and goals including:
   • Managing the Regional ERG structure consisting of 15 ERGs
   • Leading, implementing, & supporting DEI meetings and initiatives across the Region
   • Partnering with Talent Acquisition to influence strategies to attract, retain, and develop diverse talent to ensure diverse representation in Toronto Region & Team Canada; partnering with the regions leadership to ensure roll out and execution of these strategies
   • Maintain Toronto's DEI social media
   • Providing quarterly reporting to Regional leadership on DEI metrics and progress made against regional DEI goals
3. Build effective working relationships with key partners within and beyond Canadian Banking

1. Partners with Regional Leadership in the analysis and presentation of Scotia Pulse results, communication of action plan communications and providing input into the execution of the engagement strategy
   • Creation and distribution of quarterly communications to the region on progress made
   • Partnering with DVPs to obtain updates on activities within the districts.
   • Highlighting areas where targets and activities are lacking and raising concerns to regional leadership
2. Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk

1. Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions

1. Champions a client focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge

Experience

• Post-secondary degree in Business, Communications, Marketing an asset
• Demonstrated experience in financial services industry
• Effective communication skills combined with strong relationship-building abilities
• Advanced interpersonal skills
• Strategic thinker who listens carefully to understand challenge(s) and then looks to collaborate on most effective marketing solution(s)
• Ability to provide leadership and work effectively within a cross-functional team environment that can include many reporting levels and varying skills/competencies
• Strong conceptual abilities and excellent perseverance to solve problems and adapt solutions across a wide range of customer segments, business lines and communication/banking channels
• Superior project management skills are fundamental as the incumbent is required to manage many high priority projects concurrently and ensure the timely completion of the development projects. Project Management experience working on end-to-end projects, from business requirements to development, testing and implementation is required
• The incumbent must demonstrate exceptional written / oral communication and relationship building skills, as preparing and making presentations, developing business case arguments, and negotiating with various members of internal and external departments is an integral part of the incumbent's responsibilities
• Excellent Office software skills (Word, Excel and Powerpoint) & video editing

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.