Administrative Assistant 2 (OA11)
Education
Truro Campus
Truro, Nova Scotia
Student Services
One (DESIGNATED) Continuing Full-Time Position: Commencing approximately November 1, 2024
One Term Full-Time Position: Commencing approximately December 2, 2024 and ending approximately February 2, 2026
Application deadline is 11:59 PM, October 22, 2024
Competition No. 2425-311
Salary range: $42,176.04 to $47,189.29 annually
Continuing full-time position will be designated for candidates who identify as Racially Visible.
What you will be doing…
- Working in a team environment and reporting to the Manager of Student Services, you will:
- Provide a full range of administrative support services for the Student Services Office, with an emphasis on providing superior customer service to students, staff and the public.
- Work closely with the other Administrative Assistant for Student Services to respond to walk-in requests, phone calls, and email inquiries related to programming/services at the College.
- Support the Assistant Registrar, you will enroll students in programs; process dropped courses; input grades, transfer credits, and milestones; prepare confirmation of enrollment letters; and print transcripts.
- You will also support special events, such as convocation; Get Started, Open House, and other campus-based events.
Qualifications and Occupational Experience:
- The minimum educational qualification for this position is a post-secondary certificate or diploma in Business or Office Administration combined with a minimum of two years' recent and related experience in a fast-paced office environment. Or you have the recognized equivalency of a high school diploma with significant (10+) years of administrative experience.
- Occupational experience that includes records management, specifically in a post-secondary environment would be considered an asset.
- You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, E-mail, and PeopleSoft
- You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work
- Experience supporting/providing service to students and prospective students would be considered an asset
Relevant Skills and Knowledge
- You demonstrate a commitment to equity, diversity, inclusion, accessibility and anti-racism
- You possess excellent interpersonal skills and are able to interact at all levels of an organization
- You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction
- Your superb team working skills enable you to contribute positively to a team environment
- You have specific technical occupational knowledge and skill in working with databases and Excel
- You are known for your problem solving and critical thinking skills
- You are a strong communicator
- You possess excellent coordination skills specifically related to working as a team to provide front-line services.
- You have proven records and information management skills and abilities specifically related to academic records)
- You demonstrate a strong commitment to excellence as it relates to providing customer service and to the integrity of our academic records
- You are dedicated to life-long learning, keeping current in emerging technology, software and practices
Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.
NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Nikki Berrigan, HR Generalist at [email protected]. Our Employee Workplace Accommodation Policy can be found here.
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