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Lot Associate : Part Time (Windermere)

In-person
Part-time
Experienced

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview:

The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer.


Key Responsibilities:
Ensures Customer Satisfaction

  • Following Home Depot's GET Model of customer service including Greeting, Engaging, and Thanking the customer.
  • Maintain a sufficient quantity of carts near the entrance of the store.
  • When required, ask open ended questions about the customer's projects in order to determine their needs and level of expertise.
  • Approach customers to determine if they need help loading product into vehicles and/or shopping carts.
  • Plan the best method of loading and securing merchandise in customer's vehicle as per Safe Loading Training.


Maintains Safety and Security

  • Ensure that all exits/loading areas are not blocked or cluttered; sweep and clean debris off front apron and lumber loading pad.
  • Follows all Safety and Loss Prevention policies and procedures.
  • Using appropriate safety procedures with all equipment.


Competencies:

  • Communicates Effectively
  • Customer Focus


Skills:

  • Interpersonal skills
  • Organizational skills
  • Attention to detail


Direct Manager/Direct Reports:

  • Front End Supervisor


Travel Requirements:

  • None


Physical Requirements:

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items


Hybrid Work:

  • Dependent


Working Conditions:

  • Working within a flexible schedule that may include evening and weekends.
  • Warehouse environment that can be dusty and noisy.
  • Working in all weather conditions – frequent exposure to different weather conditions when loading and unloading product.
  • Doors are frequently open, causing drafts and interior temperature changes.


Minimum Education:

  • Highschool Diploma or Equivalent


Minimum Years of Work Experience:

  • 1 to 2 years Retail experience


Minimum Leadership Experience:

  • NA


Certifications:

  • NA


Other Requirements/Assets:

  • NA
Competition Number: Req125630

About Home Depot

About Home Depot

Learn more about the Home Depot Canada

The Home Depot Canada is the Canadian arm of one of the world's largest home improvement retailer. The company operates 182 stores in 10 Canadian provinces, employing more than approximately 28,000 associates coast-to-coast.

Whether you are looking for a part-time job or place to start your career, The Home Depot Canada is the place for you. We offer a full range of full-time, part-time and seasonal positions at our Toronto-based Store Support Centre, retail stores, and distribution centres.

The Home Depot Canada is a great place to develop your career and to grow professionally. So apply today and come grow with us!

Careers Management

In total, The Home Depot Canada delivers more than 1,000,000 hours of training each year, affecting all 28,000 associates across the country.

As the leading home improvement retailer in Canada, our business thrives on our associates' knowledge, enthusiasm and passion to deliver exceptional customer service. For you, that means you will receive the training you need to learn, grow and succeed.

Community Involvement

'Giving back' is a core value at The Home Depot and is a passion for our associates. Our community efforts focus on improvising places through renovation and repair projects that support at-risk and homeless youth. Through Team Depot, the associate-led volunteer program, The Home Depot associates are encouraged and empowered to take a leadership role in the community.