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Paladin Security is hosting a virtual Hiring Event on October 17, 2024 .We can't wait to meet you Virtually!
Hiring Event Details:
Date: October 17, 2024, 10AM – 1 PMLocation: Virtual
ON THE SPOT INTERVIEWS
Position: Full Time Security Guard
Site: Various (Positions will be in Kingston or Ottawa)
Hours: Various 4, 8, and 12 hours shifts
Payrate(s): Minimum $17.20 - $22.61 varies on site
Posting Date: October 4, 2024Closing Date: October 17 , 2024
Must have the following:
- A Valid Immunization Record (Measles, mumps, rubella, varicella, and TB skin tests 1 and 2
- Must be comfortable with N95 Mask fit (must be clean shaved)
- Security License
- First Aid/CPR
- Reliable transportation
- Must be able to work Full Time hours
- Successful candidates will be asked to attend mandatory 4 day in-class certification at our Kingston or Ottawa branch.
Duties & Responsibilities:
- Continually monitors and actively patrols the emergency department waiting areas and pro-actively engages patients (awaiting treatment), visitors and staff in order to develop a positive safety culture and creates opportunities to enhance the user experience by making connections with those in the area and, where possible, alleviating some of the stresses and anxiety through respectful interpersonal interactions.
- Uses supportive verbal techniques and engages staff resources in order to identify appropriate strategies aimed at the de-escalation of potentially violent behavior.
- Develops relationships and maintains liaison with clinical and operational stakeholder groups (i.e. Triage, Admitting, Nursing, Social Work, Mental Health , Security and volunteers) in order to ensure effective communication and consultation in the development of appropriate support and/or intervention strategies.
- Acts as a principal contact for security services within the emergency department and liaises with emergency responders including law enforcement and Emergency Services when managing individuals who may pose a risk of violence.
- Makes observations relating to obvious visual changes to the apparent health of those awaiting services (i.e. loss of consciousness, dizziness, obvious labored or difficult breathing, unresponsiveness, etc.) in the area and immediately identifies any concerns to clinical staff.
- Conducts and documents an hourly census of the number of persons in the waiting areas.
- Maintains basic data concerning the number of client contacts made during each shift.
- Establishes knowledge of the support options and resources available (i.e. warm blankets, food & drink, transit passes, community support resources such as shelters, etc.) and liaises with staff in order to ensure their applications are appropriate and not contrary to clinical needs (i.e. not all triaged patients should take food or water prior to being seen by a physician).
- Develops relationships with regular patients and visitors and through consultation with stakeholders develops customized "Approach Plans" that identify strategies for safely and effectively managing individual patients and visitors who are known to present a potential risk of violence.
- In order to establish and maintain a positive rapport with regular patients and visitors, the Client Services
- Ambassador is not intended to get directly involved in physical interventions unless required to do so in order to preserve the safety of themselves or another person. Whenever possible, the Client Ambassador will engage site security and/or the site Code White team in order to manage physically aggressive or threatening behavior.
- Participates in multi-disciplinary stakeholder/team briefings/de-briefings and provides input into patient behavior management planning as required.
- Reports observed and suspected security concerns to site security and/or law enforcement as appropriate, but does not directly engage in security related interventions unless necessary to provide for the safety of another person.
- Provides way-finding and general information assistance as necessary.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- Dental care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care
- 12 hour shift
- Day shift
- Night shift
- Security Guard Licence (required)
- First Aid Certification Lvl C (required)
Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.