DEPARTMENT: Quality, Patient Safety and Volunteer Services - Administration

ANTICIPATED START DATE: 04 Nov 2024

BARGAINING UNIT: Management and Non-Bargaining

JOB TYPE: Permanent full-time

SCHEDULE: Day, 8 and 12-hour shifts. Work schedule may be changed to meet operational needs.

LANGUAGE REQUIREMENTS: Bilingual essential

NOTE: Applicants must attach a resume to their application.

JOB SUMMARY:

Reporting to the Director of Quality, Patient Safety and Volunteer Services, the Assistant Director of Integrated Quality Management is responsible for the management and development of the Patient Safety Department and the Integrated Quality Management Office. This office is primarily responsible for the deployment of integrated quality management across the learning client programs and cross-functional clinical and non-clinical areas, coordination of the accreditation process with Accreditation Canada, quality and patient safety scorecards, and management of the department's clerical activities. The Office is also responsible for other cross-functional organizational issues such as quality and patient safety training and the deployment of a just culture. The assistant director supports the director on implementation of the vision for these areas, in accordance with the Network's priorities, and takes responsibility for all facets of management.

REQUIREMENTS:

• Undergraduate degree in a social science or administration field;
• Master's degree in health services management or public administration a definite asset;
• Minimum five years' experience in management roles;
• Minimum five years' experience in complaint processing, social services, the community sector or health sector;
• Any other combination of training and experience deemed relevant and equivalent could be considered;
• A systemic vision;
• Demonstrated ability to manage change and to mobilize and influence the system;
• Ability to forge connections with others (effective communication, interdisciplinary teamwork, creation of networks and partnerships);
• Critical thinking skills and strong management skills, including human resources management, financial management, problem solving and analysis, and program planning, development and evaluation;
• Ability to analyze and understand the interrelationships between different parameters;
• Ability to motivate staff to meet the objectives of the sector;
• Ability to achieve results;
• Demonstrated initiative and natural curiosity;
• Very good writing skills to draw up action plans, reports, programs of all types, etc.;
• Proficiency with computer tools (such as Microsoft Office);
• Spoken and written proficiency in both official languages;
• Physical ability to perform assigned work;
• Good work history (performance and attendance);
• Adherence to professional ethical principles, the Network's management philosophy, and organizational values;
• Adherence to the rules of confidentiality set by Vitalité Health Network.

NOTE:

1. Position to be reviewed by the Part III Classification Committee.
   

• The above requirements may be verified through oral, written or practical tests during the selection process.
• Should there be no fully qualified applicants, this position will not necessarily be reposted. If you wish to be considered for this position and meet most of the requirements, you are encouraged to apply at this time.
• The employer reserves the right to shorten or extend temporary assignments for operational reasons.
• We thank all applicants. However, only those selected will be contacted.