Social Worker I

The Newfoundland and Labrador Housing Corporation (NL Housing) is a crown corporation whose mandate is to develop and administer housing assistance policy and programs for the benefit of low to moderate income households throughout the province. As the largest landlord in the Province, NL Housing manages a portfolio of over 5,500 units province-wide. The services provided by NL Housing provide clients with access to safe, stable and affordable housing, which is essential to the social, financial, and physical well‐being of individuals, families and communities. There is a wide range of housing needs across the province, from those facing homelessness or at risk of homelessness, to low income households needing assistance to pay rent or complete much‐needed repairs on their homes. For more information on our programs and services, and strategic priorities, please visit our website www.nlhc.nl.ca.

Competition Number: 2024/25-041- 910712P
Employment Type: Permanent
Department/Region: Labrador Region
Location: Happy Valley-Goose Bay
Posting Status: Internal/External
Closing Date: October 20th, 2024
Salary Scale: $69,050.80 to $77,277.20 annually (CG-39, $37.94 to $42.46 hourly), 35-hour work week
Allowances: Labrador Allowance: with dependent $5,878, without $2,939
Travel Allowance: $911 for employee and $702 per dependent

Position Details

Context:

The Labrador Region maintains and supports approximately 250 NL Housing rental properties in the areas served by an office in Goose Bay and a sub-office in Labrador City. The region provides a wide range of services, including receiving and processing rental applications; administering rental accounts and lease compliance provisions; providing various client services and tenant relations including eviction prevention, and monitoring, facilitating and administering property maintenance. A variety of programs designed to support low to moderate income households and homeowners are also delivered. Regional staff members are involved in the delivery of the Provincial Home Repair, Home Modification, Home Energy Savings, Partner Managed Housing, and Rent Supplement Programs.

Duties:

The successful candidate will engage with tenants and apply NLHC's eviction prevention framework to achieve the goal of maintaining stable housing. In completing this work, the incumbent will provide individualized support to tenants in the form of tenant action plans, as well as maintaining ongoing follow-up activities such as telephone calls and home visits. The Social Worker I will provide unplanned, crisis response for clients experiencing complex needs, mental health and addictions, and will undertake Victims of Family Violence Assessment for the assigned transition house. The incumbent will work with tenants on an ongoing basis to build capacity to be independently successful. This includes the assessment of client needs and providing connections/referrals to a variety of community groups, government agencies and health authorities. The Social Worker I will help clients navigate systems required to improve their own mental health and well-being, while maintaining stable housing, as well as participating in case conferences and maintaining correspondence with various medical, para- medical, and government departments. In addition, this position provides Community Development support to assigned community centres by attending quarterly program development committee meetings and ensuring compliance with funding guidelines for quarterly grants and special funding. Written reports and recommendations are prepared in keeping with the documentation standards of the Newfoundland and Labrador College of Social Workers (NLCSW). The successful incumbent demonstrates accountability and effective resource management by documenting and compiling monthly statistics in a quantitative and qualitative manner. Other related duties may be required.

Criteria

Screening Criteria:

1. Completion of a Bachelor of Social Work Degree
2. Experience in the provision of professional Social Work services
3. Experience in community development (asset)
4. Experience in the delivery of non-profit housing (asset)

Assessment Criteria:

1. Knowledge of professional social work practice and standards (including assessment/interviewing and debriefing)
2. Knowledge of community development
3. Knowledge of program/process evaluation (asset)
4. Knowledge of eviction prevention techniques and Housing First principles (asset)
5. Workload management skills
6. Written communication and documentation skills
7. Ability to think critically
8. Ability to effectively exchange information
9. Ability to work independently
10. Relationship building and networking skills

Conditions of Employment

Conditions of Offer:

1. Active registration with the Newfoundland and Labrador College of Social Workers (NLCSW)
2. Acceptable Certificate of Conduct
3. Proof of class 5 driver's license

Conditions of Acceptance:

1. Acknowledges the requirement for periodic travel (day and overnight)
2. Willing to accept flexible schedule
3. Use of private vehicle with business insurance

Applicant Information

• This is a CUPE Local 1860 bargaining unit position and as per the Collective Agreement, applicants internal to the bargaining unit will be processed prior to other candidates.
• Newfoundland Labrador Housing values diversity in the workforce and is an equal opportunity employer.
• Newfoundland and Labrador Housing recognizes the need for work life balance and offers flexible work arrangements.
• Disability related accommodations are available upon request at any stage of the recruitment process by contacting [email protected] or by calling (709) 724-3002.
• Preference will be given to applicants who are legally entitled to work in Canada.
• Applications should be received prior to midnight Newfoundland Standard time on the closing day.
• The applicant is responsible for ensuring that the application submitted clearly demonstrates the required criteria. Applications that do not clearly demonstrate the required screening criteria will be screened out.
• The applicant is responsible for ensuring that the application includes accurate and current contact information, including phone number, mailing and e-mail addresses.
• All information submitted as part of this application must be factual, complete and current to date of submission. Successful applicants will be required to provide proof of stated credentials as part of the selection process.
• This competition may be used to fill future similar vacancies with NL Housing.

How to apply:

Applications should be submitted on the Online Job Portal: https://www.nlhc.nl.ca/career-centre/

Please note that applications will not be accepted in-person, by fax, email or mail at this time.