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Data Specialist

In-person
Full-time
Experienced

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada's most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, Canada's Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company.

Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We're committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.

Together with Medavie Health Services, we are part of Medavie - a national health solutions partner with over 8,250 employees. Our mission is to improve the wellbeing of Canadians.

Job Title: Data Specialist Department: Clients Solutions Competition: 87425 Internal/External: Both Employment Type: Full Time Permanent Location: Remote Option Available, within Canada Salary: Competitive Compensation and Benefits Reports To: Team Leader, Client Solutions
We are seeking a detail-oriented Data Specialist, FlexIT Benefits Administration, responsible for implementing new groups, managing existing interfaces, and supporting customers who use our flexible group insurance plan administration system. This role involves ensuring deadlines are met, providing follow-up and customer support, and maintaining close communication with various stakeholders.

Key Responsibilities:

  • Implement and manage new and existing group insurance plans.
  • Oversee the follow-ups and customer support during changes.
  • Employ a process improvement approach, recommend and foster automation for administrative tools.
  • Run simple and complex interface files, demographic (HRIS), payroll, and other files.
  • Ensure tasks are accurately completed within established time frames.
  • Manage transmittal reports to validate system or interface changes.
  • Document administrative procedures and customer requirements to ensure they are up-to-date.
  • Serve as Subject Matter Expert (SME) for problem-solving and customer service.
  • Maintain effective communication with internal and external stakeholders.
  • Develop test plans and carry out test cases for system changes or interface creation.
  • Lead client kick-off meetings and progress report meetings.
  • Configure plans and payroll transaction files according to requirements.
  • Analyze requirements, identify potential gaps, and offer alternative solutions.
  • Provide technical support for customer requests, maintaining a reputation for excellence in customer service.

Qualifications

  • Education: College diploma, university degree, or relevant experience.
  • Experience: 3-5 years of relevant experience and working knowledge of HRIS, Payroll and VBA.

Knowledge and Skills:

  • Good knowledge of group insurance plan administration and ability to learn new systems.
  • Strong understanding of the interconnectivity between user needs and IT systems.
  • Excellent knowledge of Excel and Office Suite, including VBA coding experience.
  • Ability to assemble, analyze, and evaluate data of medium to high complexity.
  • Ability to establish and maintain professional relationships and anticipate customer needs.
  • Excellent skills in customer approach and professional relations development.
  • Highly energetic and dedicated approach to achieving established objectives.
  • Good understanding of how the duties contribute to the overall work unit.
  • Language Skills: Must be fluently Bilingual (English and French) both written and verbal in order to provide services to our customers and communicate with internal stakeholders in both official languages

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Job Segment: Payroll, Database, Business Process, Technical Support, Finance, Technology, Customer Service, Management

Competition Number: 584814317
Company Website: http://www.medaviebc.ca
#Insurance jobs

About Croix Bleue Medavie

About Croix Bleue Medavie

Joignez-vous à une entreprise exceptionnelle!

Croix Bleue Medavie est fière d’avoir l’une des cultures d’entreprise les plus admirées du Canada. Le monde de l’assurance ne se résume pas à payer des demandes de règlement. C’est aussi une affaire de relations humaines. Nous sommes une organisation sans but lucratif, et le bien-être de nos employés, de nos clients et de nos collectivités est au cœur de nos valeurs.

Pourquoi travailler avec nous?

Croix Bleue Medavie est un membre de premier plan de l’Association canadienne des Croix Bleue, qui assure collectivement plus de sept millions de Canadiens. En tant qu’organisation sans but lucratif, nous fournissons des régimes de soins de santé et de soins dentaires ainsi que de l’assurance voyage, vie et invalidité à des particuliers et à des entreprises. Nous administrons également plusieurs programmes de soins de santé parrainés par les gouvernements. Nos actionnaires sont les employés, les clients et les collectivités que nous desservons. Nous versons un dividende social annuel à la Fondation Medavie pour la santé dans le cadre de notre engagement à aider les Canadiens à vivre le mieux possible, tant mentalement que physiquement.

Culture stimulante

Nous avons été reconnus comme ayant l’une des 10 cultures d’entreprise les plus admirées au Canada et cet honneur se reflète dans ce que nous accomplissons chaque jour. Notre organisation est assez grande pour se distinguer, mais assez petite pour que tous les employés puissent se faire entendre, agir sur les résultats et constater l’incidence de leur travail. Vous vous joindrez à une équipe d’employés talentueux, passionnés et expérimentés qui souhaitent améliorer la vie des clients. Les employés restent à Croix Bleue Medavie en raison des relations qu’ils tissent avec leurs collègues et les clients.

Rémunération globale

Nous offrons un salaire concurrentiel et d’excellents avantages sociaux, comme un régime complet de soins de santé et de soins dentaires que nous payons entièrement, un régime de retraite à cotisation équivalente de l’employeur, des REER, une assurance vie et une assurance invalidité de courte et de longue durée. Nous nous efforçons d’offrir un environnement de travail stable favorisant une relation d’emploi saine et durable afin que vous puissiez exceller dans vos fonctions.

Environnement de travail sain

Notre environnement de travail permet aux employés de se sentir respectés et de s’accomplir tant au plan professionnel qu’au plan personnel, grâce à des relations saines, à la conciliation entre la vie personnelle et la vie professionnelle et à un travail intéressant. La santé et le mieux-être de nos employés nous tiennent à cœur et nous savons que l’amélioration de la santé commence avec nous. C’est pourquoi nous croyons que les employés à qui l’on offre des conditions flexibles leur permettant de concilier travail et vie personnelle contribuent davantage à l’entreprise.

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