ATLANTIC CANNABIS - KEYHOLDER

Overview

Atlantic Cultivation Ltd (ACL) is a premium cannabis cultivator located in the heart of St. John's, NL. We offer a diverse range of products available to consumers in the recreational cannabis market. We've also obtained 8 Cannabis Retail Licenses from the NLC (which are called Atlantic Cannabis) and current locations include Corner Brook, Grand Falls-Windsor, Gander, Goulds, St. John's and Torbay.

We're a team of passionate cannabis enthusiasts and we would love to have you on our team!

Our production facility and our retail locations operate around our core values, which are a commitment to quality, community and fun! We expect you to live by these values and help us solidify our place in the NL cannabis market.

The Role - Full-time Keyholder (Evening/Nights) - Galway

Keyholders are front and center for all the action. They are the liaison between the product and the customer, the brand ambassadors, and the friendly faces of our organization. We're looking for a Keyholder to become a local cannabis expert and develop long lasting relationships with our customers by providing an exceptional customer experience.

Reporting to the Store Manager, our Keyholders are responsible for:

• Being a Brand Ambassador for ACL.
• Helping customers select cannabis, accessories, and apparel by identifying their needs and wants through helpful questions and conversation.
• Providing high quality customer service to all customers, ensuring each customer leaves with the products they came in for, or an alternative substitute we have available in-store.
• Educating and conversing with customers by maintaining a comprehensive knowledge of in-store products and keeping informed on industry-wide news.
• Ensuring all opening and closing procedures are followed and that building is properly armed and disarmed.
• Ensuring all store daily logs are filled out accurately and timely.
• Assisting with product shipment, transfers, and recording.
• Ensuring inventory is accurate and ensuring controls are in place for loss prevention.
• Participating in staff education, merchandising and promotional activities.
• Maintain cleanliness of storefront, including ensuring the cabinets and display cases look professional.
• Complying with all ACL policies and procedures, current and future.
• Handling transactions with 100% accuracy.
• Troubleshooting customer concerns and sharing solutions to issues with management.

Qualifications

• Minimum of 2 years experience in retail/customer service
• Experience in a supervisory/management role an asset
• Experience working in a cannabis retail environment and/or with controlled substances is considered an asset
• Minimum High School Diploma or equivalent

Key Skills

• Customer service
• Communication
• Problem solving
• Attention to detail
• Multi-task

Job Specifics

• Have reliable transportation
• Able to work evenings.
• Must be 19 or older
• Complete Criminal Record Check

Atlantic Cannabis stores are open 7 days a week. For our employees, these hours allow for flexibility in scheduling, and for our customers, these hours allow for flexibility in shopping. Win win! Please note that this position will primarily be for evening/night shifts.

We offer competitive wages and a comprehensive benefits package. And, as we're rapidly growing, we offer many opportunities for career growth.

Our culture is fun and laid back, and the dress is casual. We foster a safe and respectful work environment and strive to ensure our employees are representing that back into their communities.

Interested? Want to become the newest member of our team?

Write us a cover letter explaining why you're passionate about cannabis and what excites you about this industry and opportunity. Ensure your resume clearly outlines how your qualifications and skills make you a great fit for a role in the cannabis retail industry. And please confirm your phone number and email address are correct so we can easily contact you.

We sincerely thank all applicants for their interest in joining our organization, however, only those chosen for an interview will be contacted.