The Newfoundland and Labrador Housing Corporation (NL Housing) is a crown corporation whose mandate is to develop and administer housing assistance policy and programs for the benefit of low to moderate income households throughout the province. As the largest landlord in the Province, NL Housing manages a portfolio of over 5,500 units province-wide. The services provided by NL Housing provide clients with access to safe, stable and affordable housing, which is essential to the social, financial, and physical well‐being of individuals, families and communities. There is a wide range of housing needs across the province, from those facing homelessness or at risk of homelessness, to low income households needing assistance to pay rent or complete much‐needed repairs on their homes. For more information on our programs and services, and strategic priorities, please visit our website www.nlhc.nl.ca.

Competition Number: 2024/25-044-203803T
Employment Type: 1 Temporary Position
Department/Region: Community Partnerships and Homelessness
Location: Head Office, St. John's
Competition Status: External
Closing Date: September 30, 2024
Salary Scale: $48,029 to $53,180 per annum (CG-28, $26.39 to $29.22 per hour), 35-hour work week

Position Details

Context:

The Community Partnerships and Homelessness Department provides research and analysis of best practices in social and transitional housing, homelessness prevention; program delivery & evaluation. The Department supports the CEO and the Minister Responsible for Housing through the development of position papers and briefing materials to support engagement and partnership across the housing continuum. The Department also provides oversight of the corporation's eviction prevention framework, tenant and community relations program as well as the delivery of the provincial supportive living program, emergency accommodations (including shelters), as well as transition houses.

Duties:

The successful applicant will provide administrative support for the Emergency Shelter Program (ESP) within the Community Partnerships and Homelessness Department. The incumbent will be a direct contact point for the Clerk A responsible for reviewing and entering ESP invoices, located within the Finance Department. This position will function as a liaison and touch point for the Clerk A to improve communication and flow between the departments relating to service authorizations and bill payment. The incumbent plays a critical role in ensuring that invoices to suppliers are reviewed and reconciled in a timely manner and mitigates the risk of suspension of services due to delays in payment, as well ensuring that corporate policies and procedures are followed in the payment of invoices. The creation of this position will facilitate streamlining within the ESP through proactive engagement of vendors to improve the overall invoicing function; work with partners to push timely payment processing, facilitate timely projections and timely payment of invoices. Other work of the position may include the co-ordination of the delivery of other initiatives, within the Department. This work includes processing applications, assessing program eligibility ensuring conformance with applicable program guidelines and advancement of payments. The incumbent provides general information, guidance, support and advice regarding policies and processes for the delivery of these programs. This involves ongoing communications and/or meetings with program area stakeholders such as project proponents, applicants, departmental staff and government agencies as required. Other administrative duties related to housing programs as needed.

Criteria

Screening Criteria:

1. Completion of college diploma program in business or office administration (Equivalencies may be considered)

2. Experience in a client service capacity

3. Experience in administrative practices

4. Experience in the delivery of programs (asset)

Assessment Criteria:

1. Knowledge of related programs (asset)

2. Knowledge of business application software (Microsoft Excel, Office, Outlook)

3. Knowledge of administrative office procedures

4. Knowledge of document management systems (i.e. Content Manager) (asset)

5. Ability to effectively exchange information

6. Organizational skills

7. Ability to work independently

8. Customer service orientation

9. Attention to detail

Conditions of Employment

Conditions of Offer:

1. Acceptable Certificate of Conduct

Conditions of Acceptance:

1. Acknowledges requirement for potential over-time work

Applicant Information

• This is a CUPE Local 1860 bargaining unit position and as per the Collective Agreement, applicants internal to the bargaining unit will be processed prior to other candidates.
• Newfoundland Labrador Housing values diversity in the workforce and is an equal opportunity employer.
• Newfoundland and Labrador Housing recognizes the need for work life balance and offers flexible work arrangements.
• Disability related accommodations are available upon request at any stage of the recruitment process by contacting [email protected] or by calling (709) 724-3002.
• Preference will be given to applicants who are legally entitled to work in Canada.
• Applications should be received prior to midnight Newfoundland Standard time on the closing day.
• The applicant is responsible for ensuring that the application submitted clearly demonstrates the required criteria. Applications that do not clearly demonstrate the required screening criteria will be screened out.
• The applicant is responsible for ensuring that the application includes accurate and current contact information, including phone number, mailing and e-mail addresses.
• All information submitted as part of this application must be factual, complete and current to date of submission. Successful applicants will be required to provide proof of stated credentials as part of the selection process.
• This competition may be used to fill future similar vacancies with NL Housing.
• Only successful applicants will be contacted for an interview.