Requisition ID: 207316
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of the CMCC / Small Business in Canada ensuring specific individual goals, plans, initiative are executed / delivered in support of the team's business strategies and objectives. Ensures all activities conducted are in compliance with governing regulation, internal policies and procedures.

Is this role right for you? In this role, you will:

• Champions a customer focused culture to deepen client relationship and leveraging broader Bank relationships, systems and knowledge
• Advise small business customers on the ideal trade finance solution based on a discovery conversation with the client and the branch. Assist with the after sales support, maintenance and problem resolution of trade finance services.
• Responsible to ensure the successful implementation of trade finance services for the customer, in partnership with the branch SBA/Branch Manager, the CAU and centralized trade finance team.
• Provide regular updates on any changes in the trade finance process and assist with the preparing/delivering trade finance presentation to our partners.
• Provide assistance to the Manger Customer Experience with high profile/high complexity customer inquiries/escalations.
• Understand how the Bank's risk appetites and risk culture should be considered in day-to-day activities and decisions
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

What's in it for you?

• Prepare trade finance agreements and ensure documentation is completed correctly prior to settling up the Letter of Credit/Letter of Guarantee.
• Ensure all appropriate fees are collected and that cash security is in place prior to funding the trade finance instrument.
• Ensure that the terms and conditions of the credit approvals are followed, in respect to the Trade Finance documentations.
• Assist the Manager Customer Experience in supporting high priority requests/escalations. In all cases, perform a gap analysis of the customer's needs prior to the initial conversation with the client, to ensure a holistic conversation is taking place.
• Once the customer conversation has taken place advise the branch of the credit requirements to ensure that the ACE application is submitted correctly.

What's in it for you?

• Diverse and inclusive work environment

• Opportunities for professional growth

• A corporate culture built upon core values of respect, integrity, passion and accountability

• Employee Banking Benefits

• Access to thousands of online and in-person courses to develop your current skills and to learn more!

• Competitive total rewards package includes a base salary, a performance bonus, vacation days, personal & sick days, maternity leave top-ups and much more

Location(s): Canada : Nova Scotia : Halifax || Canada : Nova Scotia : Dartmouth
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.