Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

-

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

We are looking for an experienced ServiceNow Sr. Developer to primarily work on ServiceNow Security SecOps Module and design & build technical solutions that adhere to engineering and architectural design principles while meeting business requirements.

In this role, you will interact with business analyst, developers, QA, architects and senior management as needed. At TD, we hope you'll be inspired both by the work we do and the people who make it all happen.

• Analyze and understand existing business requirements

• Collaborate with stakeholders/business analysts to identify new use cases for development

• Estimate timelines on design/development efforts

• Configure, develop, customize and maintain the ServiceNow SIR platform including forms, UI policies, ACLs, client scripts, workflows, business rules, dashboards and more

• Ensure design leverages existing reusable components, traces back to business requirements, and that new modules are designed with reusability in mind.

• Participate in agile ceremonies, design meetings and peer reviews

• Consult on development of User Story creation & Story Refinement

• Review technical deliverables for quality throughout detailed design and development phase, identify gaps or redesign as needed.

• Define metrics and performance goals with technology partners and peers.

• Document details on technical design, solution and implementation

• Integrate ServiceNow with other systems

• Onboard new teams/partners to SIR

• Share ServiceNow expertise and develop colleagues

• Suggest alternative solutions based on ServiceNow best practices

• Challenge yourself as an expert, lead innovator and change agent for the programs and services under management.

• Review internal team process and provide feedback for automation/improvement

• Adhere to internal policies and procedures, technology control standards, and applicable regulatory guidelines.

• Support knowledge management processes and ensure knowledge is codified, monitored, tracked, and managed.

• Provide technical support to promptly resolve escalated incidents/outages.

What can you bring to TD?

Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

• 7+ years of experience developing ServiceNow applications (ITSM, ITAM, SecOps, HR, IRM, UI Policy)

• Working Knowledge: GIT, Confluence, JIRA, DevOps pipeline, CI/CD and related tools

• Experience with REST APIs, JavaScript, Angular, Python or other programming language

• Experience with ServiceNow scripting, playbooks, workflow administration, and integration

• Excellent problem-solving and communication skills

• Demonstrated ability to participate in complex, comprehensive or large projects and initiatives

• Previous experience in ServiceNow Security Operations development is an asset

• Information Security Certification / Accreditation an asset.

• Ability to serve as a lead expert resource for ServiceNow SIR and information security for project teams, the business, organization, and outside vendors.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet