The Asset Protection Specialist Supervisor (APSS) is responsible for preventing financial loss caused by property vandalism, traditional theft and fraud, organized retail crime, and connected retail fraud within their assigned District. They will assist the District Asset Protection Manager (DAPM) with internal investigations, AP walks, assist CIT (Central Investigations) with high level organized crime and maintain their own external productivity.
POSITION RESPONSIBILITIES:
• Supervise, lead, develop and coach Asset Protection Specialist(s)
• Maintain physical security requirements of stores
• Analyze shrink performance to identify trends in theft and fraud, organized retail crime, and connected fraud
• Monitor associate behaviours and operational issues through exception based reporting and CCTV
• Identify shrink or other profit erosion opportunities and immediately inform MAPM
• Support with identifying and investigating matters of internal dishonest activity
• Keep the store leadership and district team informed of criminal activity
• Execute AP rollouts (ie. Camera Installs, Merchandise protection updates etc.)
• Assist Central Investigator to coordinate investigations identified as Organized Retail Crime
• Prepare detailed and accurate reports in a timely manner for police, HR, and others upon request
• Monitor criminal cases, appear in court and testify as warranted
• Perform quarterly store walks
• Support stores and recommend solutions to improve associate engagement as related to LP
QUALIFICATIONS:
• Ideal candidate will have 3 years of Loss Prevention or Asset Protection experience
• 1 year of supervisory or team-lead experience
• Ability to travel (including occasional overnights) 10 – 20% of the time, access to a vehicle is required as this position has multi-store responsibility
• Must be at or above district apprehension productivity
• Must possess a valid security license for province of employment
• Must be proficient with CCTV system and exception based reporting
• Highly developed interpersonal skills for dealing with sensitive and controversial issues
• Strong analytical and financial analysis skills is an asset
• Ability to teach, and train associates to drive change and execute process improvements
About Home Depot
About Home Depot
Learn more about the Home Depot Canada
The Home Depot Canada is the Canadian arm of one of the world's largest home improvement retailer. The company operates 182 stores in 10 Canadian provinces, employing more than approximately 28,000 associates coast-to-coast.
Whether you are looking for a part-time job or place to start your career, The Home Depot Canada is the place for you. We offer a full range of full-time, part-time and seasonal positions at our Toronto-based Store Support Centre, retail stores, and distribution centres.
The Home Depot Canada is a great place to develop your career and to grow professionally. So apply today and come grow with us!
Careers Management
In total, The Home Depot Canada delivers more than 1,000,000 hours of training each year, affecting all 28,000 associates across the country.
As the leading home improvement retailer in Canada, our business thrives on our associates' knowledge, enthusiasm and passion to deliver exceptional customer service. For you, that means you will receive the training you need to learn, grow and succeed.
Community Involvement
'Giving back' is a core value at The Home Depot and is a passion for our associates. Our community efforts focus on improvising places through renovation and repair projects that support at-risk and homeless youth. Through Team Depot, the associate-led volunteer program, The Home Depot associates are encouraged and empowered to take a leadership role in the community.
