Work Location:

Canada

Hours:

37.5

Line of Business:

TD Wealth

Pay Details:

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

This role is responsible for representing TD Wealth in the HNW and UHNW segment by 1) acting as a PB Relationship Manager (RM) for UHNW (FO) families and focus on client product/solution fulfillment, 2) cultivating HNW referral opportunities while ensuring a legendary client experience

CUSTOMER

• Develop a pipeline and acquire new HNW clients through internal (TD Securities & NCA) and external sources (Segment 1) and establish contact planning practices to drive continued client engagement.
• Apply deep knowledge of the following to ensure that clients receive a legendary HNW client experience:

- 4 Pillars

- Banking products and solutions

- Banking processes systems and operations

• Deliver a legendary HNW Client Experience to existing and prospective clients.
• Conduct an in-depth discovery through goals-based discovery including client assets and risk tolerance and create a comprehensive Wealth Plan with tailored HNW strategies.
• Onboard clients to PB and act as a trusted relationship manager for those introduced to PB ($5MM+ from Retail, external Segment 1 or Family Office related)
• Identify referral opportunities and work collaboratively with other PWM partners to execute on an integrated plan with the goal of consolidating assets and ensuring TD is the clients' primary Financial Institution Work proactively with direct manager to develop improved client experience, operational and Practice Management practices, and overall personal development.
• Represent Private Wealth Management and TDBG to the general public in a professional manner.

SHAREHOLDER

• Complete financial transactions of increasing high complexity (deposit, credit, and Banking transactions); contribute to the achievement of business objectives by proactively attracting, acquiring, and retaining clients / advice opportunities and referrals, to increase profitability and enable business growth; this role is particularly responsible for achieving market share growth through acquiring business.
• Promote and offer full suite of products, advice, services, banking and credit capabilities.
• Identify opportunities in the existing Commercial Banking client base to refer to Wealth and other parts of TDBG to increase TD's share of wallet.
• Maximize profitability through a consistent application of the Private Banking fees and pricing.
• Maintain up-to-date knowledge and understanding of PB, TDBG policies and procedures, industry trends and protect the interests and reputation of TDBG and its clients by continuous compliance to them.
• Plan and execute business development activities, review and communicate results, and adjust tactics accordingly. Work closely with Business Banking partners to integrate on business development activities and events.
• Promote and offer full suite of products, sales, services and banking capabilities.
• Contribute to business objectives for Operational Excellence
• Ensure necessary due diligence to support the accuracy of all customer transactions / activities.
• Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary.
• Actively manage relationships within and across various business lines/ corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements.
• Participate in cross-functional / enterprise initiatives as a subject matter expert helping to provide guidance for complex situations. Be viewed as a key resource for Wealth/Private Banking to Business Banking and Commercial colleagues.
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite. Maintain a higher level of credit and risk management acumen aligned with Commercial colleagues.
• Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit.
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
• Participate in personal performance management and development activities, including cross training within own team.
• Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce.
• Act as a brand champion for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH:

• Seasoned professional with in-depth specialized expertise in a range of banking and credit products / services concepts and processes that could be characterized by high complexity / risk.
• Strong entrepreneurial spirit with a proven track record of prospecting and successfully acquiring new clients.
• Requires specialized knowledge of a range of product and services, processes, procedures and systems to provide clients with options and advice on highly complex banking and credit activities.
• Required advanced understanding of concepts within their own area of specialty and integration points with related areas proactively engage & service clients in a high touch engagement model.
• Sophisticated credit acumen to provide clients with the appropriate level of advice to support their unique / specialized financial needs.
• Strong product knowledge across all asset classes that enable wholesome discussions on various wealth topics (tax planning techniques & structure i.e. holdco, opco, family trust, cross boarder issues etc.)
• Influence relationships and broad network of external advisors
• Communicates difficult sales concepts; converts information to compelling sales opportunities; influences and gains alignment across increasingly senior stakeholders.
• Knowledge in lending and product solution fulfilment in Banking Products.
• Deep knowledge of all credit, cash management, investments and specifically complex credit.
• Proven ability to identify Banking, Wealth and Commercial opportunities for referral and fulfilment with other lines of business.
• High degree of capability in building deep relationships with HNW clients and establishing HNW relationships with Private Banking and Private Wealth.
• Strong knowledge of banking and risk, operations and procedures.
• Execute business plan(s) and/or contributes to the development of sales strategy.
• Adapts integrated plans and priorities to meet sales operational objectives.
• Anticipates longer term resource requirements.
• Identifies and solves complex sales operational problems.
• Communicates difficult sales concepts; converts information to compelling sales opportunities; influences and gains alignment across increasingly senior stakeholders.

EXPERIENCE AND / OR EDUCATION

• Post-Secondary or Undergraduate degree (in related field) preferred and / or
• 5+ years relevant experience
• Completion of Canadian Securities Course (CSC) or Investment Funds in Canada (IFIC)
• Completion of the Personal Financial Planner (PFP) or Certified Financial Planner (CFP) designation or the Qualified Associate Financial Planner (QAFP within 36months from start date
• Professional designations such as), the Certified Retirement Specialist (CRS), Chartered Strategic Wealth Professional (CSWP), Chartered Investment Manager (CIM), Trust & Estate Practitioner (TEP) are an asset.
• Professional Designations such as Master of Business Administration (MBA), Chartered Accountant (CA), Bachelor of Laws (LLB), Certified Financial Analyst (CFA), Chartered Investment Manager (CIM), Trust & Estates Practitioner (TEP) are desirable.
• Highly skilled professional with minimum 7-10 years of experience in providing banking and credit services

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d'une langue autre que le français pour offrir du soutien ou traiter avec les clients qui ont besoin de services et de soutien dans une langue autre que le français.