Charlottetown, PE
The Food and Beverage Supervisor will be responsible for the administration and day-today supervision of staff and operations of the Food & Beverage areas. To ensure complete customer satisfaction with destination experience at Red Shores by constant monitoring of employee interaction with guests & co-workers, enabling guest's expectations to be exceeded. Maintain an open-door policy with all employees actively contributing to the development of a team environment for all employees.
Responsibilities
- Supervisory role including monitoring of employees and operations to ensure compliance with the Red Shores ICM, internal policies and procedures, performance management, discipline, and development plans based on Red Shores Human Resources Policies.
- Supervise, mentor, coach and contribute to the development of staff based on performance management practices at the venue. Provide coaching and counseling of employees with occasional support from department Dining Experience Manager.
- Model the desired leadership behaviors while creating and maintaining an environment that fosters high employee engagement with front line employees.
- In cooperation and assistance of the Dining Experience Manager, control departmental budgets by monitoring use of overtime, tracking of scheduled hours, etc.
- Monitor, develop and review all policies and procedures ensuring that operational requirements are met and enhanced.
Qualifications
- 3-5 years of experience in a Leadership or Supervisory role in the Food and Beverage field.
- Responsible Beverage Certification.
- Developed skills and/or understanding of people management principles and practices.
- Demonstrated analytical and proven reasoning and planning skills to solve a range of strategic and practical problems.
- Experience in motivating others, building consensus and resolving interpersonal challenges.
- Ability to define operational, functional or technology processes and direct the work performed by others.
- Embed a mindset of continuous improvement into all aspects of their operations and interactions.
- Responds to internal and external forces affecting work environment.
- Actively seeks ways to combine efforts to address common challenges and opportunities.
Company Website:
http://www.redshores.ca
