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Member Services Analyst

Fredericton, NB
In-person
Full-time
Experienced
Company Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plans
Life Insurance
Disability Insurance
Employee Assistance Program
Posted 6 days ago

Vestcor has a full-time position available for a Member Service Analyst.

Located in Fredericton, Vestcor is the largest investment manager in Atlantic Canada providing global investment management services to ten different client groups representing approximately $21.0 billion in assets under management. We also provide administration services to eleven pension plans and four employee benefit plans.

The Member Service Analyst works as part of a team that is responsible for providing timely pension and benefits information to members and employers. Other major responsibilities include preparing and delivering presentations to various client groups; researching; analyzing and interpreting the provisions of the various pension and employee benefit programs. The work is performed within a fast paced, high-volume environment. Some travel may be required within New Brunswick.

The successful candidate will have a strong customer service focus, excellent verbal and written communications skills, analytical skills, along with excellent organizational, problem solving and decision-making skills and be proficient in the use of Microsoft Office.

The ideal candidate should have a university degree with major course work in Business, Social Sciences, Public Administration or other related field and a minimum of two years of customer service experience OR a 2 year post-secondary diploma or certificate and at least 5 years of experience in a related field.

Written and spoken competence in English is required and French would be considered an asset.

In the covering letter candidates must demonstrate why they believe they have the required qualifications and skills for this position.

We offer a competitive salary, an excellent benefits package and a challenging and rewarding team environment. The successful candidate will participate in the New Brunswick Public Service Pension Plan.

Vestcor supports a diverse and inclusive work environment and encourages applications from all qualified applicants. Interested applicants must forward their cover letter and resume by September 30, 2024 to:

Manager Human Resources

Vestcor Inc.

400 - 140 Carleton St.

Fredericton, NB E3B 3T4

Or via e-mail to: [email protected]

Company Website: http://www.vestcor.org