Job Title: Non-Insured Health Benefits (NIHB) Support Specialist, Full-Time Permanent -

Two positions.

Location of Position: Stephenville, NL.

Hours of Work: 35 hours/week, Monday to Friday, 9:00 am to 4:00 pm.

Salary: $42,500.00 per year.

Job Description: The NIHB Support Specialist will ensure the efficient delivery of financial, administrative, and clerical services in the processing of NIHB claims.

The NIHB Support Specialist will comply with established organizational policies and procedures. Duties include the coordination and processing of NIHB claims, creation of records, adherence to Records Management procedures, monitoring of payments. Ensuring that client's and provider's claims are processed in a timely manner.

Responsibilities:

Preparation of documents using computer word processing, spreadsheet, and database software

Ensure recipient information is correctly inputted into the claims processing system

Processing and coordination of accommodations, transportation and meals for members following Health Canada's guidelines

Processing and coordination of member's Non-Insured Health Benefit claims

Respond to member queries regarding claims

Preparation of preapprovals and processing of mental health counselling claims

Respond to members queries regarding mental health counselling

Provide secretarial and administrative support to management and other staff, as required

Ensure files are stored and maintained as per the Qalipu Electronic Records Management System and Quality Management Protocols

Other duties as required

Qualifications

Education:
Post-secondary education in Business or Office Administration or other similar education. Medical Terminology, previous experience or exposure to working in a medical environment may be considered.

Experience:

Preferred candidates will have two (2) years related experience with similar employment.

Knowledge of office administration and records management procedures

Knowledge of data entry systems

Confidentiality concerning client health and financial records

Excellent interpersonal and communications skills

Analytical and problem-solving skills

Attention to detail and high level of accuracy

Effective organizational skills

Excellent computer skills including the ability to operate spreadsheet and word-processing programs

Working Conditions:

This is an office-based position with duties predominantly met during regular working hours. Some travel, overtime and flexibility of work schedule will be required.

Employee Benefits:

Annual Leave: FT employees - Three weeks per year.

Statutory and Non-Statutory Holidays: Employees are entitled to 13 days off to cover Statutory and Non-statutory holidays per year.

Summer Office Hours: Office hours during the summer months are from 8:30 am to 4:00 pm Monday to Thursday, Friday 8:30 am to 12:30 pm. The schedule starts the first long weekend in May and continues until the last week of September.

Christmas Break: the office closes down during the Christmas break; this is an added bonus that employees are entitled to.

FT Employee Benefits: Option to enrol in C of C - Employee Benefits Plan.

Registered Pension Plan: QFN has a pension plan, FT employees contribute from 4 to 7%, employee contributions are matched by the Band.

FT Sick and Family Medical: Full Time Employees are entitled to 12 paid sick and family medical days per year.

Under 2 hours Medical Appointment: Employees may attend an appointment of less than 2 hours with no deductions to Sick and Family Medical.

Discretionary Bereavement: One day off per year for the death of a relative not included as immediate family, a close friend or neighbor.

Volunteer Program: Employees may volunteer outside of the organization up to 21 hours per year.

Apply: Please apply online to: https://qalipu.bamboohr.com/jobs/ with resume, covering letter and three professional references, using Subject Line: "NIHB Support Specialist".

Submissions are to be addressed to:

Mrs. Janet McAuley, Human Resources Manager

Qalipu First Nation

3 Church Street
Corner Brook, NL A2H 2Z4

Deadline for receipt of Cover Letter and Resume: Thursday, September 19, 2024, at 4:00 pm.

Please note: Diplomas/Certificates for Post-Secondary Education and Training, a Code of Conduct and a Vulnerable Sector Query are required.

QFN is an equal opportunity employer, in situations where candidates have equal credentials, preference will be given to aboriginal candidates. If you are a member of Qalipu First Nation, please indicate it in your cover letter.