Title : Coordinator, Business Support

Employee Working Location : Partially Virtual / Hybrid (Burnaby, BC)

Employment Status : Permanent Full-time

Salary Band : $45,489 - $56,861 / year

The Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will :

Responsibility 1 - Business Support for BC & Yukon

• Oversees and ensures smooth operation of the reception area and functions at all shared offices, with a focus on supporting and supervising volunteers to carry out reception area work and other assigned tasks.
• Responds to general enquiries about our shared offices throughout BCY; provides information and directs the incoming calls to appropriate service department/program or other agencies.
• Supports the development of resources and tools to support BCY personnel
• Accepts donations to the CRC in person, and issues general non-tax receipts.
• Completes records management functions ensuring year-end and file storage or destruction processes are in line with society guidelines.
• Supports Manager with producing reports for VP, and Program Directors/teams, and special projects as identified.

Responsibility 2 - Support to Health and Safety

• Provides administrative support to BCY Health and Safety processes and safety-related meetings and initiatives. Includes but is not limited to supporting tracking, completion of required trainings and checklists, updating of documents, reference guides minute-taking and facilitating meetings.
• Facilitates health and safety related processes and tracking across the geography, including building inspections, occupational first aid attendants, equipment and first aid supplies.
• Helps to coordinate Joint Occupational Health and Safety Committee meetings and related functions. Participates in the committee as a worker representative.
• Apprised of Worksafe BC requirements and works with the national OHS team on implementing any required changes in process and procedures in BC and Yukon.

Responsibility 3 - Volunteer Management

• Identifies areas for volunteer involvement and builds team of volunteers to support day to day work and response related activities.
• Develops training materials and delivers training to equip volunteers for success.
• Builds and delivers volunteer engagement and recognition activities to retain the volunteers.
• Together with other BSU team members, supervises volunteers at BC and Yukon shared offices, focusing on the full volunteer cycle and career/skill development.

What are we looking for :

• The minimum qualifications for this job are completion of a Community College diploma in Accounting, Finance or Administration.
• 2-3 years of related experience, or an equivalent combination of education and experience.
• Proficiency in Microsoft Office Suite and Microsoft 365, in particular experience in SharePoint and Teams. Above average Excel skills.
• Ability to prioritize and multi-task.
• Ability to work independently and to take initiative, and also work well as part of a team.
• Detail-oriented.
• Comfortable with developing processes and practices.
• Ability to think creatively within defined policies.
• Valid Driver's License is an asset.
• Experience in volunteer management is an asset.
• Fluency in a second language is an asset.
• Experience in working with a diverse population, and an understanding of cultural issues is an asset.

Working Conditions :

• Work Location at Burnaby office (3400 Lake City Way), moving towards a hybrid remote environment after the 3-month probationary period.
• Hours of work are Monday to Friday between 8:30 am - 4:30 pm exclusive of a 1-hour lunch (7 hours in total)
• Extended hours and being on-call during evenings and weekends may be required during disaster response.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).

#RegularRecruitment

Salary Band:
$45,489 - $56,861