Purpose of position:

To ensure the Component Shop output meets the Production Plan in a safe and effective manner utilizing company procedures and industry best practices.

Key Responsibilities:

• Utilizing Shop Metric reports and Web Reports, Monitor shop output and identify priorities on a daily basis.
• Attend production meetings with Component Shop Supervisor(s) and Crew chiefs to prioritize workflow and priorities and remove bottlenecks and delays.
• With the assistance of the Supervisor(s) adjust daily/weekly plan and goals to ensure an on-time delivery of product from repair for CPA and Third-Party work.
• Monitor weekly Shop WO production trends repaired through the Component Shops and identify and develop action plans to meet future demands.
• Liaise with Planning, Procurement, Stores, Engineering, Quality and Shop Supervisors to ensure workflow issues are identified and develop action plans to address issues. Share information with all stakeholders.
• Monitor Shop WO closure performance and work with Shop Supervisor(s) to ensure repair turnaround time targets are maintained.
• Report on aged WO/RO's, determine status and action plans to address outstanding items. Produce reports to prioritize Work orders based on age that will be used to guide production.
• Audit Task Cards on a regular basis for inclusion of parts and tooling, and clear work instructions. Work with Supervisors to revise or create new task cards when required.
• Coordinate with Supervisor and Crew Chiefs to prioritize Third Party work within the overall shop workload.
• Generate Third party reports and status updates for regular scheduled customer order review, and Liaise with customers for status of their parts.
• Promote and assist in establishing benchmarks for company operations and best demonstrated practices.
• Review future workload trends to:
  • Determine manpower, parts, and tooling requirements
  • Scope the work and establish reasonable estimates for time to complete
  • Identify and assess unusual tasks, specialized work
• Recommend adjustments to the production process to increase efficiency and reduce rework. Provide support to continuous improvement initiatives.
• Monitor training records for expiry, assist in planning new and recurrent training requirements for the Shop personnel.
• Perform research required to develop business cases for additional Shop capability. Identifying parts, tools, training requirements, and cost evaluation for each part.
• Perform research into equipment and tooling requirements, recommend servicing and replacement requirements for shop equipment.
• Assist Manager with Corrective Action & Preventive Action (CAPA) findings, develop action plans to address root causes and implement corrective actions.
• Assist in Job Hazard Analysis (JHA).
• Provide a backup to the Supervisor during vacation and during his absence.
• Other related duties as assigned.
• Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.

Qualifications:

• Recognized post-secondary technical program diploma
• Transport Canada Aircraft Maintenance Engineer's license or equivalent technical aviation experience preferred
• 5 years of relevant working experience
• Previous experience with Computer programs and spreadsheets an asset
• Strong production management skills including administration, prioritization, process improvement and benchmarking for best practices
• Comprehensive knowledge of airline operations including safety and regulatory requirements, maintenance programs, and planning
• Conversant with Microsoft Excel, Word, PowerPoint, MS Project.
• Previous experience with the Unifor Maintenance Contract
• Strong data and analytic skills necessary
• Bilingualism (English & French) an asset since dealing with customers and suppliers in the province of Quebec

We strive to make our workplace accessible for people with disabilities. We want to ensure that you are prepared for success and therefore request that you please let us know at [email protected] if you would benefit from an accommodation during the recruitment process.
Jazz recognizes that the best talent includes people of all backgrounds, abilities and points of view. To be a leader in our industry, Jazz celebrates diversity and values the uniqueness that each individual has to offer. We empower our people to foster an internal culture of inclusion, creating safe workspaces where everyone can be their authentic self. Meeting the needs of our diverse passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.