Basic Purpose of Position:

The Maintenance Operations Analyst will specialize in supporting Maintenance and Engineering operations by analyzing data related to aircraft maintenance: on-time performance, efficiency, safety, and quality. You will focus on optimizing processes, reducing downtime, improving on-time performance, enhancing safety and quality standards, and ensuring regulatory, policy and procedure compliance. You will specialize in query and data model development and optimization, business intelligence reporting, and the use of other analytics and optimization tools.

Key Responsibilities:

Maintenance Operations Analyses:

• Identify trends and patterns, recurring issues, potential corrective actions, and opportunities for continuous improvement.
  
• Develop and monitor aircraft maintenance performance metrics.
  
• Identify inefficiencies in operational processes, deviations from standards or plans, and factors impacting delays.
  
• Conduct post- and root-cause analysis, including case studies focused on understanding operational issues.

Business Intelligence Report Development:

• Design, develop, administer, and maintain business intelligence reports that visualize maintenance data, present actionable insights, support data-driven decision-making, and drive operational improvement.
  
• Document report builds, methodologies, best practices, user guides, processes, and procedures.
  
• Create dashboards to track KPI's to easily spot trends, problems, and opportunities.
  
• Provide tutorials and training on using existing and new BI reports.
  
• Advance BI reports to proactively send alerts and information directly to identified users.
  

Query and Data Model Optimization:

• Collaboration with internal IT Solution Architect for Data & Analytics.
  
• Focus on enhancing the efficiency of the data analytics stack.
  
• improve query performance, minimizing resource usage, and ensuring data accuracy.

Business Intelligence and Analytics

• Respond to Integrated Analytics requests, as assigned (ex. Access, Data Export).
  
• Query writing and optimization.
  
• Report building, inclusive of Excel, Power BI, PowerPoint, etc,
  
• Amending or adding data or features to existing reports.
• Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
• Other related duties as assigned.

Qualifications:

• Bachelor's degree in Engineering, Applied Mathematics, Statistics, or Data Analytics is required.
• Master's degree in Data Analytics is preferred.
• Minimum of 1 year of professional experience.
• Proficient in data modeling/visualization software (e.g., MS Power BI).
• Skilled in MS Office 365 applications (Excel, Word, Outlook).
• Strong project management abilities, including administration, priority setting, and adapting to changing priorities.
• Excellent written and oral communication skills, including presentation creation and delivery.
• Strong teamwork, research, and problem-solving skills.
• Experience in the aviation industry.
• Training and experience with SQL, R, or Python for data querying, cleaning, manipulation, and statistical analysis is preferred.

We strive to make our workplace accessible for people with disabilities. We want to ensure that you are prepared for success and therefore request that you please let us know at [email protected] if you would benefit from an accommodation during the recruitment process.
Jazz recognizes that the best talent includes people of all backgrounds, abilities and points of view. To be a leader in our industry, Jazz celebrates diversity and values the uniqueness that each individual has to offer. We empower our people to foster an internal culture of inclusion, creating safe workspaces where everyone can be their authentic self. Meeting the needs of our diverse passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.