Basic Purpose of Position:
To coordinate Customer recovery plans during irregular operations in an effort to minimize overall impact to Customers and the Operation.
Responsibilities:
- Plan and coordinates events that may impact Customers in a negative way.
- Monitor flight activity and resource availability in order to provide proactive recovery planning and response to irregular operations.
- Ensure accurate flight forecasting day of flight.
- Develop recovery plans that seek the optimum commercial solution and review them with the Commercial Operations Manager prior to implementation.
- Recommend decisions on cancellations, delays, aircraft swaps, or other operational decisions based on operational requirements.
- Coordinate with other regions for cross utilization of resources as required.
- Coordinate with Maintenance Control and Dispatch on aircraft availability.
- Primary contact for Hub airports during irregular operations.
- Coordinate crew recovery options with Crew Scheduling.
- Other duties as assigned by Commercial Operations Manager.
- In conjunction with Load Planning review weight critical flights and monitor high gross weight aircfraft.
- Monitor all Jazz Charter activity.
- Other related duties as assigned.
- Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
Qualifications:
- Minimum 3 years airline operations experience is required.
- Ability to multi task.
- Strong organizational skills.
- Strong negotiation and communication skills.
- Strong Knowledge of Sabre Movement Control.
We strive to make our workplace accessible for people with disabilities. We want to ensure that you are prepared for success and therefore request that you please let us know at [email protected] if you would benefit from an accommodation during the recruitment process.
Jazz recognizes that the best talent includes people of all backgrounds, abilities and points of view. To be a leader in our industry, Jazz celebrates diversity and values the uniqueness that each individual has to offer. We empower our people to foster an internal culture of inclusion, creating safe workspaces where everyone can be their authentic self. Meeting the needs of our diverse passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.
