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Computer Systems Analyst I

NL Health Services - 1,045 Jobs
Carbonear, NL
In-person
$35.42 - $39.58 / hour
Full-time
Experienced
Posted 6 days ago

Job Description

Location: Carbonear General Hospital

Computer Systems Analyst I
Solutions and Infrastructure - End User Devices
Permanent, Full Time
08095POS
Hours 75 bi-weekly (8 hour days; on call) Salary CG-37($35.42 - $39.58 per hour) Competition Number 2024004428 Posted Date 26 June 2024 Closing Date 3 July 2024

About Us
Newfoundland and Labrador Health Services (NL Health Services) brings together five former separate health entities - Eastern Health, Central Health, Western Health, Labrador-Grenfell Health, and the Newfoundland and Labrador Centre for Health Information. The creation of a provincial health authority was announced following recommendations from Health Accord NL.

NL Health Services is responsible for delivering health and community services to more than 528,000 people living in Newfoundland and Labrador and employs over 21,000 people. NLHealthServices.ca

Job Summary
The successful incumbent will report to the End User Devices Manager, this position:
- Identifies, analyses, and resolves computer support, hardware, and application software problems; and recommending/implementing solutions;
- Assess various end user requests and determining hardware/software requirements for desktop users;
- Providing desktop and network support to multiple departments (mangers and staff) across multiple geographically dispersed sites;
- Consult with end users and vendors to evaluate systematic issues with computer hardware/software and providing appropriate solutions to meet end user requirements via the use of remote support software;
- Install and test vendor supplied software programs and modifying default configurations to meet end user and organizational requirements;
- Educate and orient end users on the proper use of hardware and software; maintaining a wide range of desktop operating systems and various applications;
- Installing network and local printers on desktop computers with the use of remote support software;
- Assists in the development, deployment and maintenance of both local and wide area networks, deployment and use of the Internet, e-mail, and the other departmental and enterprise-wide applications;
- Consults with external vendors as necessary for resolution of issues;
- May participate in rotating on-call schedule to provide afterhours IT support;
- Other related duties as required.

Job Demands
By applying for this position, you acknowledge an understanding that regular requirements and demands of this job include (but are not limited to): Occasionally lifts objects up to 25 lbs, and occasional standing, walking, driving, bending, kneeling and stretching may be required. Constantly performs fine finger/precision work while using a computer and working with network infrastructure. Constantly requires visual concentration when designing, configuring and troubleshooting network infrastructure. Requires availability in a network on-call rotation to support the Eastern Health network infrastructure and connectivity.

Job Qualifications
Graduation from a recognized university with a Computer Science degree, a Commerce or Business degree supplemented by a diploma in Information Technology/Informatics (minimum one year/900 hours duration), or graduation from a recognized Technical College with a minimum three-year Computer Studies Diploma.
A minimum of three years of experience within the last five working in an IT health care environment is required.
Knowledge of relevant regulations and compliance standards relevant to EMS technology and patient data management.
Strong technical proficiency in relevant software and communication technologies.
Familiarity with emergency medical services operations, protocols, and terminology.
Demonstrated excellent problem-solving skills and ability to diagnose and resolve technical issues.
Demonstrated effective communication and interpersonal skills for user training and support.
Detail-oriented mindset with a commitment to data accuracy and quality.
Ability to collaborate effectively in a fast-paced, high-pressure environment.
A valid Newfoundland & Labrador class IV Driver's License and the use of a private vehicle are conditions of employment.
A satisfactory record of work performance is required.

Employees, to review your attendance record please refer to your employee portal on the Intranet for details. The attendance record is only available to employees who are currently in positions that accumulate sick time.

If this is an internal posting only, only applicants of the Eastern Health NAPE HS Regional Bargaining Unit will be considered. If this is an internal and external posting, all applications will be accepted and preference will be given to those qualified candidates who are internal to the Eastern Health NAPE HS Regional Bargaining Unit.

Apply online at https://employment.easternhealth.ca

Upon successfully applying for a vacancy then you will receive a confirmation email. If you do not receive this email please contact Recruitment 777-7777 ext 5-2 immediately

To become a part of our team, please submit an up to date resume/cover letter or application form online, clearly demonstrating how you meet the required qualifications. Include your current mailing address, day-time contact number, e-mail address, competition and employee number if applicable.
Contact Information for Recruitment Related Inquiries:

Telephone: (709) 777-7777 (5-2) or 1-800-563-3693
Email: [email protected]. Applications/resumes are not accepted at this email address.

If you are no longer interested in the position, you can withdraw your application by emailing [email protected] as soon as possible.

Eastern Health is committed to inclusive and barrier-free recruitment, selection, and onboarding processes. We will be happy to work with applicants requesting support during the process. If you have any questions, feel free to contact our Recruitment Line at 777-7777 press 5 then press 2 (long distance 1-800-563-3693) outlining how we can help.

EXTERNAL APPLICANTS: We thank all applicants for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to provide a satisfactory Certificate of Conduct from the RCMP or local Police (Vulnerable Sector Check may be required), educational documents, registration/licensure if applicable and Social Insurance Number.

Competition Number: 2024004428
Company Website: https://NLHealthServices.ca/
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About NL Health Services

About NL Health Services

If you come from away, you’ll discover just how special Newfoundland and Labrador is. If you're a local, you already know this. It’s our people. It’s our culture. It’s our stories (and oh do we love our stories).

If you’re looking to grow your health career in a place with adventure around each corner and a strong sense of community, then let’s put on the kettle and have a chat. Newfoundland and Labrador (NL) Health Services might just be the perfect fit for you.

Why join NL Health Services?

There are many reasons. You will put your skills to great use in a unique and remarkable part of the world, be part of interdisciplinary and talented health-care teams and have access to state-of-the-art equipment and modern facilities.

  • We also offer incentives for local talent, those looking to return home and those new to our province.
  • Competitive remuneration and attractive benefits package.
  • Generous vacation packages and paid time off.
  • Full-time and part-time pension plans options.
  • Health insurance, dental and long-term disability plans.
  • Financial incentives and relocation support.
  • Student placements and clinical residencies.
  • Remote work options available.
  • Fast pathways to nursing for out-of-province applicants.

With a rich and unique culture, and tremendous natural beauty, Newfoundland and Labrador is an ideal place to call home, with a growing diverse population and among the safest places in the world to live.

About NL Health Services

At NL Health Services, we are responsible for delivering health and community services to more than 528,000 people living in Newfoundland and Labrador. Our team consists of more than 21,000 dedicated health workers who are committed to providing the best care in communities across the province, in five geographical areas.

The provincial health authority was created in April 2023, following recommendations from Health Accord NL, and brings together five former separate health entities. Our goal is to improve the health of the people of Newfoundland and Labrador and to create a more integrated, accessible, technologically enhanced, equitable and sustainable health system.

We know that it is the people – employees, physicians and volunteers – that together make NL Health Services a great place to work. We believe that every person carries valuable knowledge, experience and perspective, and it is in this diversity that we find strength. At NL Health Services, we embrace the distinct and complementary characteristics of all our members as we seek to eliminate health disparities by providing fair, equitable and quality health care to all patients, residents and clients.

If your passion is to provide extraordinary health care to the residents of the communities of Newfoundland and Labrador, we want to hear from you.

Come, work with us, and be extraordinary every day!

For more information, please visit: https://nlhealthservices.ca/.

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