Operational Team Lead (Pay Band 5)
Human Resources
Department of Justice and Public Safety
Permanent - Open
Fredericton NB

Who we are
The work we do has a positive impact on our communities and helps improve the everyday lives of New Brunswickers. Together, we are over 45,000 New Brunswickers who are passionate problem-solvers, who make a difference and are proud to call New Brunswick home.

The Department of Justice and Public Safety is dedicated to the rule of law, the promotion of the public interest, and the impartial administration of justice and works to improve the safety, security and resiliency of communities and citizens.
As a strategic business partner, the Human Resources branch is responsible for providing end-to-end HR support to over 1800 clients located across the province. These clients represent a variety of different business streams and services including the Office of the Attorney General, Justice and Community Safety, Legal Services, Technical Safety and Corporate Services, and Security & Emergencies.

What you will do
In the role of Human Resources Operational Team Lead, you will be a crucial member of our Human Resources Branch, reporting directly to the Assistant Director of Human Resources Operations. Your responsibilities encompass a range of operational support services vital to the efficient functioning of our team.

Key Responsibilities:
Direct support to client groups within JPS including:

• Consultation: Provide expert guidance and consultation on employee and labour relations matters, including grievances, employee misconduct, respectful workplace investigations, leave management, and Human Rights.
• Classification and Compensation: Oversee classification and compensation processes, ensuring accuracy and adherence to policies and procedures.
• Employee/Labour Relations: Participate in labour management meetings, adjudications, and collective bargaining processes, guiding and supporting managers on various employee relations matters.
• Talent Acquisition: Assist hiring managers throughout recruitment processes for higher-level positions, including preparing job advertisements, screening applicants, completing interviews, and providing recommendations for the final selection.
• Performance Management: Provide guidance to managers as needed in areas of performance management.

Leading a small team of Human Resource Consultants

• Mentoring/Coaching: Provide guidance and recommendations to current Human Resource Consultants to enhance performance and inform advice to clients, as well as assist in the training of new Human Resource Consultants.
• Distribution of work: Triage and assign work that comes into a shared inbox to your team, ensuring timely and accurate responses. Monitor workloads to ensure balance within the team.

Your role as an Operational Team Lead will be integral to the success of our Human Resources operations, contributing to the overall efficiency and effectiveness of the department.

Work environment

• Office Location: Marysville Place, 20 McGloin Street, Fredericton
• Office Layout: Cubicles
• Your Team: A dedicated team of approximately 7 individuals, supporting a larger group of around 30 colleagues within the Human Resources Branch. You will be the Operational Team Lead for 2-4 Human Resources Consultants.
• Remote Work Opportunity: While primarily office-based, there is some flexibility for remote work within New Brunswick.
• Standard Hours of Work: Monday - Friday, 8:15 AM - 4:30 PM, with slight flexibility.
• We promote a scent-reduced environment.

Who you are
The Human Resources Branch is in search of a dynamic individual to lead our team. We are looking for more than just a team player ¿ we seek an integral collaborator who embodies the following qualities:

• Organizational Maestro: Demonstrate impeccable organizational skills, effortlessly managing tasks, priorities, and deadlines in our fast-paced work environment. As the Operational Team Lead, you will oversee and manage the workload distribution to ensure the efficient functioning of the team.
• Detail-Oriented Professional: Possess a keen eye for detail, ensuring accuracy and precision in every aspect of your work. From classification and compensation to employee relations, your attention to detail is paramount to the success of our team.
• Adaptable and Agile: Thrive in a fast-paced, deadline-driven environment. We value individuals who can adapt swiftly to changing priorities and handle multiple tasks with ease. Your ability to lead the team in a rapidly changing environment is essential.
• Effective Communicator: Contribute to a positive work environment through clear and concise communication. Your ability to guide and support Human Resource Consultants enhances the overall efficiency of our team.
• Collaborative Spirit: As a team player, you understand the importance of collaboration. Your willingness to mentor, coach, and develop Human Resource Consultants fosters a culture of mutual support and achievement.

By embodying these qualities, you will play a vital role in the continued success of our Human Resources team and the clients we serve.

Your attitude, skills and interests are just as important as your area of study. We are looking for diverse backgrounds that bring a combination of the following:

Behavioural competencies: The successful candidate will possess the following behavioural competencies:

• Results Orientation
• Team Work and Cooperation
• Flexibility
• Client Service Orientation
• Effective Interactive Communication
• Impact and Influence
• Analytical Thinking/Judgement

Technical competencies: The successful candidate will possess the following technical competencies:

• Human Resources Management
• Knowledge of applicable legislation, policies, and procedures
• Consulting Skills
• Planning and Organizing Skills
• Ability to Use Office Technology, Software and Applications

Need to have (their essential skills and qualifications)

• High School Diploma or GED;
• A four-year post-secondary bachelor's degree;
• A minimum of five (5) years of related work experience; and
• Experience with Microsoft Office Suite.
• Successful candidates will be required to undergo a criminal history clearance and security clearance check.

An equivalent combination of education, training and experience may be considered.

Written and spoken competence in English and French is required, please state your language capability.

Candidates must demonstrate on their application how they have acquired the education and experience for this position. Your résumé should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Operational Requirements: The following operational requirement(s) are also required:

• This position will require some travel within the province. Expenses will be reimbursed in accordance with the Travel Policy (AD-2801).

Nice to Have (their asset qualifications)

• CHRP designation (Certified Human Resources Professional)
• Experience in employee/labour relations
• Advanced experience using the MS Office Suite and Adobe Acrobat
• Experience using SharePoint and Smartsheet
• GNB Human Resources Experience

Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications in order to be given further consideration.

Wage
$2,450 - $3,422 bi-weekly

What can GNB offer you?

• Opportunities for career growth, professional development and training.
• Free access to Employee and Family Assistance Program (EFAP) and services.
• Comprehensive benefits package and the Public Service Shared Risk Pension Plan.
• 1.25 days/month of paid vacation.
• 1 paid Volunteer Day per year to give back to your community.

Providing a safe workplace for all. Your health & safety are important to us. GNB has implemented preventative measures across the organization to ensure your health & safety.

How to apply
We encourage applicants to apply on-line at www.ere.gnb.ca, by mail at the following address or
by email at [email protected] by May 22, 2024 indicating competition number
R78-2024-0107.

This competition may be used to fill future vacancies at the same level.

Department of Justice and Public Safety
Human Resources Branch
Marysville Place ¿ 20 McGloin Street, 3rd floor
Fredericton, NB E3A 5T8
(506) 453-2719

We thank all those who apply, however, only those selected for further consideration will be contacted.

Equal Opportunity Employer
We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of our communities in which we live and serve. We encourage and support applications from Aboriginals, persons with disabilities, and members of visible minority groups. Candidates registered with the Equal Employment Opportunity Program and veterans, who are among the most qualified, will be given preference at the time of selection.

Check out what it is like to work at the Government of New Brunswick, where we are working together as One Team One GNB to improve the lives of New Brunswickers every day!

The New Brunswick Public Service: Improving the lives of New Brunswickers every day!

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