Job Description
Manager of Patient Services
Labrador - Grenfell Zone, NL Health Services
Permanent Full Time
56143POS
About Us
Newfoundland and Labrador Health Services is the province's integrated health authority. Labrador-Grenfell Zone is one of five geographic operational zones, serving all communities in Labrador and those north of Bartlett's Harbour on the Northern Peninsula. Labrador-Grenfell Zone is thankful for the guidance, support, and partnerships with Innu and Inuit leaders and communities.
For more information on NL Health Services, visit www.nlhealthservices.ca
Job Description
NLHS - Labrador Grenfell Zone requires a dynamic Manager of Patient Services to provide creative leadership, support, and direction to the Inpatient and Long-Term Care Units at the Labrador West Health Centre. The ideal candidate is a proven leader with excellent leadership, communication, planning and organizational skills, a critical thinker with experience in quality improvement and risk management initiatives to promote optimal delivery of client care. The Manager of Patient Services is responsible for providing day-to-day leadership and direction to the staff. The candidate must possess computer skills including Microsoft word, power point, and excel databases and spreadsheets. Other duties include financial accountability, policy and standard development, and Human Resource management. This position reports to the Regional Director of Acute Care and Regional Director of Long-Term Care.
Job Qualifications:
Education
" A baccalaureate prepared graduate of a health care related discipline with registration through a provincial regulatory body;
" Proven ability to supervise, support, and guide nursing staff;
" Proven ability to work independently and exercise considerable judgment and initiative in performing duties;
" Successful completion of management course or willingness to complete (within timeframe designated by employer);
" The successful applicant will be required to submit a satisfactory certificate of conduct and vulnerable sector check;
Experience
" A minimum of five (5) years' experience as a registered heath care provider is required;
" A minimum of two (2) years management experience and one (1) year leadership experience within the last five (5) years is also required;
" Candidates must have a minimum of three (3) years' experience in an Acute Care or Long-Term Care setting;
Competencies (knowledge, skills, and abilities):
" Proven ability to supervise, support, and guide staff.
" Leadership ability, strong interpersonal communication, and human relation skills.
" Strong oral and written communication skills are essential.
" Proven ability to work independently and exercise considerable judgment and initiative in performing duties.
" Successful completion of management education or willingness to complete (within timeframe designated by employer.
Duties and Responsibilities (including but not limited to):
" Plans, organizes, manages and evaluates nursing programs and services for the Inpatient/LTC Units;
" Provides leadership and guidance to members of the nursing team;
" Implements and follow evidence-based practices to guide clinical care;
" Develops policies and procedures;
" Assists in formulating the annual budget for service area;
" Responsible for controlling supplies and maintaining budgets including overtime relief;
" Assists the Regional Director of Acute Care and Long-Term Care with determining long and short term staffing needs, makes recommendations for transfers, disciplinary actions, and promotions;
" Collaborates with the Regional Director of Acute Care and Long Term Care and staff in setting goals and objectives for the departments;
" Monitors staff needs, actively recruits and interviews staff;
" Completes, submits and authorizes payroll for the nursing units;
" Responsible for preparing performance evaluations in accordance with the authority's performance evaluation program including attendance management issues;
" Completes and submits reports (including month end and budget variance) and ensures quality assurance activities are completed;
" Completes audits to ensure sustainability of the LG Model of Nursing Clinical Practice;
" Manages CSRS, PIERS, RASMAS and Nursing Workload tool;
" Other related duties as required.
"
Salary Scale: In accordance with the Hay Management Plan plus the applicable labrador allowance.
Hours of Work:
" 70 hours Bi-weekly.
" Travel and on-call are required.
Labrador- Grenfell Health values Diversity and is an equal opportunity employer.
Interested applicants please submit resume stating competition number to 2024000449.
