Job Description
Switchboard Operator I
Temporary Full-Time
Location: Happy Valley-Goose Bay, NL
(PCN 55086RP1)
About the Role
The primary purpose of this position is to provide Switchboard Operator services to the Labrador West Health Centre. The successful applicant will work under the supervision of the Team Leader/Supervisor of Health Records and report to the Regional Director of Health Information Management and Privacy.
Qualifications:
" The successful applicant will be required to submit a satisfactory Certificate of Conduct and Vulnerable Sector Check;
" Graduation from high school or equivalent;
" Successful completion of a one-year Office Administration Certificate from a recognized post-secondary institution;
" Successful completion of a Medical Terminology Course, or willingness to complete within a time frame deemed to be acceptable to the employer;
" Effective communication skills in dealing with clients, staff and the general public;
" Ability to communicate in English. Bilingual in French would be an asset;
" Ability to speak clearly in order to be easily understood on the telephone and public address system;
" Knowledge of Labrador-Grenfell Health's organizational structure would be an asset;
" Experience in switchboard operations is an asset;
" The successful applicant will be required to submit a satisfactory certificate of conduct.
Duties: (Included but not limited to)
" Answers incoming, internal and emergency calls in an efficient manner;
" Monitors calls and transfers calls to the proper destination;
" Utilizes the public address system for the purpose of staff paging and announcements;
" Monitors various alarm systems;
" Performs routine and emergency procedures as required;
" Completes related clerical functions as required.
Salary:
" CG-19 of the NAPE HS salary scales at $20.45-22.07 hourly, plus the applicable Labrador Allowance.
Hours of Work:
" 75 hours Bi-weekly; Variable shifts.
Interested applicants please submit resume, stating competition number 2024000281N, to:
Human Resources Department
NLHS-Labrador-Grenfell Zone
Happy Valley-Goose Bay, NL A0P 1C0
Tel: 709-897-2164
Apply online at https://www.careers.lghealth.ca/
Posting Date: May 8, 2024
Open Until Filled
CC: NAPE HS
"If this is an internal posting only, only applicants of the Labrador Grenfell Zone RNUNL Regional Bargaining Unit will be considered. If this is an internal and external posting, all applications will be accepted and preference will be given to those qualified candidates who are internal to the Labrador Grenfell Zone RNUNL Regional Bargaining Unit."