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The Opportunity
LOVE SAINT JOHN? THEN KEEP READING!
Port Saint John is seeking to fill 10 short-term contract positions to join our Cruise Ship Welcome Crew. As a destination expert, you will welcome and assist cruise passengers with questions, wayfinding and recommendations throughout the 2023 cruise season, with the majority of cruise ships arriving during September and October.
Since 1989, Port Saint John has been welcoming cruise ships and their passengers to the magnificent Bay of Fundy region. Saint John is proudly known for its friendly locals, natural wonders, and its rich historical charm. Port Saint John strives to consistently deliver on our promise, 'A Hometown Welcome, Every Time' through operational excellence on cruise ship days.
The Cruise Welcome Crew will be present for every cruise ship arrival and work a 4-hour morning shift. Shifts will be available as per the cruise schedule and Welcome Crew members will have the flexibility to request working only a few shifts per week or, up to 6 shifts per week, to a maximum of 24 hours per week. Paid destination training, a parking pass and a uniform will be provided.
Your Focus:
- Serve as a welcoming, knowledgeable first impression to the Saint John region.
- Provide accurate and helpful information & recommendations about the Saint John region including restaurants, shopping, and attractions.
- Provide general directional assistance to cruise passengers inside the cruise terminal.
- Replenish maps and other promotional tools.
You Are:
- Friendly, fun, and naturally outgoing. Chatting and meeting new people is one of your favourite things to do.
- Passionate about customer service and have excellent communications skills.
- Knowledgeable of Uptown Saint John and things to see & do in the Bay of Fundy region.
- Experienced using a tablet or iPad device.
Port Saint John: Who we are & what we offer.
As a resilient pillar of the community, we anticipate business needs and adapt to the changing times. Located in the southern part of the New Brunswick, Port Saint John has a very diverse cargo base, handling over 28 million metric tonnes of cargo annually, including dry and liquid bulks, break bulk, containers, and cruise. This makes Saint John the largest port in Atlantic Canada!
Through our focus on people, we serve as connectors who find innovative solutions to create economic and social value. By building partnerships, we provide a platform for prosperity and sustainability. Providing global connections to over 350 ports around the world and is easily connected to central Canadian inland markets by both the Canadian National and Canadian Pacific Railway systems and the Trans-Canada highway. Our port is a facilitator of trade and part of Canada's Atlantic Gateway with transportation infrastructure providing a marine gateway to global markets.
Port Saint John wants you to be part of our team focusing on being a catalyst for growth, recognized for our community leadership.