Research Manager (03-2315)
Closed
Work Location: Office, Remote or Hybrid from Atlantic Canada
Atlantic Lottery (AL) is seeking a Research Manager. Location is flexible within Atlantic Canada with occasional travel to Moncton, NB.
As the Research Manager, you lead a high performing research team that delivers relevant insights to support Atlantic Lottery's business and strategic objectives. This role is responsible for planning, coordinating and overseeing the research activities within Atlantic Lottery. The Research Manager is responsible for the research strategy ensuring alignment with overall business strategy, moderates key client meetings, manages, tracks and reports on research activities, progress and outcomes to a variety of stakeholders.
Closing Date: June 19, 2022
Leadership: Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organization's mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals. Manages and reports on the performance of the team; set appropriate performance objectives for direct reports and holds them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of team / personal objectives.
Research Strategy & Planning: Accountable for the development and execution of the research strategic roadmap in conjunction with key senior colleagues, develop and manage the annual research calendar to ensure research supports business and strategic objectives. Manages the research budget, tracks and reports on research team activities, progress, and outcomes. Conduct periodic reviews and evaluations of efficacy of research efforts in collaboration with key internal and external stakeholders. Keep abreast of industry trends, toolsets and emerging practices & technologies in the research field in order to deliver and sustain a best-in-class research practice.
Research Management & Delivery: Guides research planning using proven expertise in a wide variety of research methods. Guides the team to provide actionable, unbiased, strategic recommendations on how to move the business forward with their business and strategic objectives. Manage the process and ensure research findings, reports or presentations are announced and distributed to key stakeholders. Manages vendor contracts ensuring proper partnerships are in place to support all research activities. Seek and manage the development and distribution of new and innovative methods for sharing the findings with internal and external stakeholders.
- At least 6 years in marketing research experience in progressive roles.
- Experience overseeing research planning, analysis and delivery.
- Proven ability to lead a team of professionals to deliver on commitments with a minimum of three years' leadership experience gained through leading direct reports and/or project team
- Excellent project management skills including demonstrated ability to set and manage priorities and multiple tasks. Outcomes and deadlines oriented
- Excellent written and oral communication skills including proven success in ability to present information effectively and persuasively
- Experience in managing relationships with key stakeholders and external vendors
- Proven collaboration and negotiation skills.
- Self-starter with the drive to take initiative and act proactively.
AL Benefits:
- Extended health coverage that includes medical, dental, and vision.
- Basic life insurance, disability, and wellness programs.
- Defined Benefit Pension Plan.
- Four weeks of vacation annually (pro-rated) plus one week of management leave (pro-rated).
- Three personal leave days per year.
- Two volunteer days per year.
- Short-term incentive program based on personal and corporate performance.
- Career advancement opportunities.
Recruitment Process: COVID-19 has accelerated change across our workplace, including our hiring practices! As a result, throughout your application process, you may be asked to connect with us virtually, and may not be required to meet in-person. All interviews are conducted in English, our working language, unless otherwise stated.
Internal Employees: Internal Employees interested in this opportunity must be in "good standing," which entails meeting expectations on their previous performance review. Performance Improvement plans, disciplinary action memos, attendance, training and other performance related memos will be taken into consideration as well, when determining the applicant's "good standing" status.
We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodations), please let us know and we will work with you to meet your needs.
We thank all applicants for their interest, however, only those selected for an interview will be contacted. Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.
