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Implementation Specialist Payroll

ADP
Dartmouth, NS
In-person
Experienced

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
Insightful Expertise is a core value at ADP. It's one of the reasons the world's largest companies - including 80% of the Fortune 500 - count on our solutions. We bring the proven expertise and responsiveness of one company and one team dedicated to unparalleled partnership and an unwavering relationship with our clients. We are a passionate partner committed to their success - and are looking for like-minded individuals who want to be part of our winning team.
ADP's Implementation organization provides enterprise level Payroll, HR, Time and Attendance and Benefits Solutions to Major and national accounts. The Implementation Specialist (IS) is accountable for all aspects of assigned Payroll and Workforce Now (WFN) account setup, including analysis, configuration, validation, issue resolution, process training, initial live run(s) support and turnover to Client Services. The IS must be capable of successfully implementing new business, platform conversions and existing account reconfiguration (for example, spin offs), while ensuring a high degree of client satisfaction and maintaining high productivity regardless of the processing platform or client facing application involved. The IS works with medium to large sized organizations, with no limit on the complexity or feature/functionality usage of the client. The role demands a solid foundation in project management given the size and complexity of the accounts assigned.
RESPONSIBILITIES:
  • Responsible for the quality implementation and set up of ADP's payroll solution to meet client and HR business requirements
  • Analyze and understand the client's payroll needs in order to properly setup the ADP's data base
  • Training ,Testing, and validation with the client before participating in the first 'LIVE' payroll processing run
  • Managing various accounts from project initiation to close by supporting the client through all phases of the implementation
  • Managing project risks and escalations to resolution
  • Respecting project time lines.

REQUIREMENTS:
Education
  • Post-secondary education or related business experience
  • PCP certification (an asset).

Knowledge, Experience and Skills
Required:
  • Minimum 2 years of payroll experience
  • Effective communication: verbal and written skills
  • Previous experience working directly with clients
  • Excellent client management, inter personal, and Project Management skills
  • Ability to work independently, resourceful, and be a strong team player
  • Knowledge of Excel.

Preferred:
  • Project Management knowledge
  • Prior implementation experience
  • Knowledge of ADP payroll products

Attributes:
  • Ability to organize, schedule, and facilitate effective meetings
  • Ability to multi task, probe, analyze, and problem solve
  • Detail oriented and ability to follow-through
  • Strong organization, time management and prioritizing skills.

ADP is an equal opportunity employer
NOTE TO APPLICANTS:
Please note that any offer of employment will be subject to verification of employment background checks, including a criminal record check.
We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.
At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Competition Number: 6008047511192020

About ADP

About ADP

Pourquoi choisir ADP

ADP est en plein essor au Canada, et compte plus de 1 800 employés à l’expertise inégalée. Nous portons une attention personnalisée à chacun de nos clients, et offrons des produits et services qui aident les entreprises à changer leurs méthodes de travail. Changer pour le mieux. Avec plus de temps et d’énergie pour faire croître leur entreprise et conserver un avantage concurrentiel.

Recensant des clients dans plus de 100 pays, les possibilités de carrière chez ADP maximisent la flexibilité, la mobilité à l’échelle mondiale et les occasions. Il y a une place pour vous! Joignez-vous à l’équipe d’ADP.