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Senior Program Manager

CYNET SYSTEMS - 517 Jobs
Toronto, ON
Posted yesterday
Job Details:
Full-time
Management

Job Description:
Responsibilities:
  • Looking for an innovative leader with strong critical thinking, negotiation, and communication skills.
  • This individual will work collaboratively with clients, vendors, and delivery partners building trust and demonstrating accountability.
  • Candidates will achieve results by leveraging Candidates ability to establish formal and informal networks within and across the organization, enabling Candidates to remove barriers, mitigate risks and deliver quality solutions.
  • In this role, Candidates must be able to partner with and work effectively across multiple project workstreams to leverage a diverse team and manage changing priorities.
  • Provide program management leadership and expertise of a large-scale, highly complex, high-profile, and high-risk initiative that is multijurisdictional and enterprise-wide.
  • Ensure accountability for the RIDE project and the successful full life cycle delivery including transition from project to operational model and overseeing the related change management activities.
  • Ensure scope of deliverables are cost-effective and efficient and in compliance with organization s methodologies, standards, and frameworks.
  • Provide delivery leadership for modern streamlined services in alignment with OPS technology roadmap for enterprise services, including user-centric design.
General Skills:
  • Lead and manage a cross-functional team in the delivery of a modern, integrated payment processing, imaging, and data capture solution.
  • Collaborate across project workstreams to ensure open and transparent communications, alignment of vision and project goals, and coordinated progress of shared deliverables.
  • Build and maintain relationships with clients, vendors, and delivery partners to mitigate risks and remove barriers, in support of successful implementation.
  • Coordinate and provide input to the development, tracking, and reporting of project financial forecasts in alignment with approved project budget.
  • Provide oversight and direction on creation and presentation of executive level materials including for example options analysis, status reports, briefing and decision notes.
  • Identify staffing needs and opportunities, work with Senior Manager to inform resource planning and communicate deliverables.
  • Promote a values-based and inclusive team through employee engagement, and communicating deliverables.
  • Champion a respectful work environment across a diverse team that includes Cluster staff, clients, vendors, and delivery partners.
  • Develop and deliver outcomes of a Knowledge Transfer Plan.
  • Knowledge Transfer activities will commence 3 months prior to the end of contract.
  • Documentation activities are expected to be an ongoing effort during the contract, with the final official Documentation KT activities being specific to getting documentation finalized, cleaned up, and formalized for use by other parties.
  • Documentation (April 2025 through December 2025) The contractor will document the following information in an agreed upon format:
  • Job Shadowing (October 2025 through December 2025): Provide over the shoulder KT to FTE (Adeel Asif) to include:
  • Post Implementation Program Strategy Transition Support
  • Close out of any outstanding documentation updates
  • Support Adeel Asif during their initial 2 weeks of work as prime on the role.
Experience and Skill Set Requirements:
Leadership: (15%):
  • Candidates demonstrate, model, and hold others accountable for behavior that is in alignment with a respectful workplace.
  • Manage and lead teams by communicating values, strategies, expectations, and promote an engaged and inclusive environment.
  • Provide direction to staff in support of their project objectives.
Relationship Management: (25%):
  • Candidates are accountable for commitments and effectively communicate and manage expectations.
  • Proven ability to build and maintain relationships built on trust, respect, and a willingness to work collaboratively toward shared interests.
  • Leverage negotiation skills to influence outcomes and navigate conflict.
Planning and Execution: (25%):
  • Candidates are knowledgeable in project management principles and methodologies.
  • Proven ability to manage all phases of large-scale project delivery including analysis, design, implementation, and testing in a multi-platform environment.
  • Assess project progress, priorities, and risks to develop mitigation strategies.
  • Ensure project delivery meets quality standards, schedule, and approved budget, while addressing changing or conflicting requirements.
  • Coordinate project consultation and advisory meetings with external and internal stakeholders, partners, and consultants.
  • Implement industry best practices i.e. Digital Business Modeling, Agile Development, Architecture, Integration, Quality Assurance, Project Management and System Operations.
Communication: (10%):
  • Candidates have proven experience tailoring communications to specific audiences including staff, clients, partners, vendors, and executives.
  • Ability to present and obtain approval for complex solution options.
  • Oversee discussions and stakeholder consultations to validate needs and translate requirements into technical solutions.
  • Maintain open and transparent lines of communication with internal and external partners and stakeholders.
Critical Thinking: (25%):
  • Candidates have proven skills in assessing, identifying, and recommending technology options that meet client needs and align with organizational strategic goals including the Digital First strategy and Technology Roadmap Investment Planning.
  • Engage appropriate stakeholders in decisions that impact them to gain consensus and buy-in to change.
  • Analyze and evaluate key technical, financial, and business impacts of proposed technology solutions and approaches on other areas, ministries, and the IT industry.

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