Location: Oshawa, Ontario, Canada

Position Title: Automotive Technical Training Developer

CIeNET is a mobile, automotive, telecom and enterprise software services and solutions research, engineering and development company founded in the U.S. in the year 2000. We currently have over 2,400 employees worldwide, supporting customers in North America, Asia and Europe. We have over ten locations across US, Canada, Mainland China and Taiwan. CIeNET has been named Global Outsourcing 100 in sixteen consecutive years. CIeNET became an ALTEN Group company in 2021.

CIeNET has been expanding its footprint in Canada to better serve our industry leading customers in the automotive industry. We are engaged in the development of cutting-edge technologies and products that have brought automotive infotainment, mobile internet, telematics services, and Advanced Driver Assistance Systems (ADAS) technologies to fruition over the years. CIeNET welcomes skilled, dedicated, innovative and motivated professionals to join our team in developing a promising career with us.

Role Summary

Our client, who is a leader in the Automotive Manufacturing Sector, is currently seeking an Automotive Technical Training Developer. The team's mission statement is to develop portable skills through a structured and proven diagnostic process. Product Service Training provides training for Automotive Dealership Technicians to diagnose and repair various vehicle sub-systems using a blended training model as below.

• Virtual Classroom Training
• Web Based Training
• Hands On Classroom Training

Key Responsibilities

• Analyze and research training opportunities
• Determination of appropriate training mediums within the Blended Training Model
• Collaboration throughout the training development process
• Develop packaged training courses to support the numerous training curriculums
• Research and develop repeatable vehicle faults and create supporting training documentation
• Present and deploy training to College Training Centers (Train the Trainer Seminars) to ensure that all training objectives have been met
• Post course delivery support for Training Centers
• Coach and act as a technical resource for all Training Centre Instructors
• Analyze, research and update current training courses to support changes in technology
• Remain current in Automotive Technology
• Liaise with the US Training Team on Global Training projects
• Transfer and publish French Assets
• Able to understand and relate complex vehicle systems in simple term

The Work Environment

• The applicant will work appropriately with a mix of working from home and a fully equipped garage space located within the Oshawa Assembly plant with access to vehicles
• As appropriate, the applicant will be required to drive manufacturer vehicles in support of course development

Requirements

Required Skills and Experiences:

• A licensed Automotive Technician with at least 5 years hands on experience, preferably in a General Motors Dealership
• 2- 3 years experiences serve as a technical trainer and/or course developer
• A working knowledge of past and current automotive technology
• Knowledge of General Motors processes and software applications are plus
• The ability to comprehend and conceptualize automotive diagnosis and repair processes at an advance level to develop training using the appropriate training medium
• Interpretation of Engineering level documentation (Description of Operation / Schematics)
• Display attributes of a critical thinker and leverage innovative training opportunities
• Instructional design experience
• Intermediate knowledge and application of the Microsoft suite of software
• Graphics and design manipulation (Photoshop or equivalent)
• Strong interactive training delivery skills
• Process driven with an attention to details
• Open and receptive to alternative theories and processes
• Ability to multitask while meeting deadlines

Education and Training:

• Licensed Automotive Technician.

Benefits

• Extended group insurance including prescription drugs, dental and vision cares
• RRSP employer match
• 15 days annual vacation

CIeNET offers equal opportunities to people. Accommodation is available for applicants with disabilities upon required. We would like to thank all applicants for expressing interest. However only those selected for interviews will be contacted. Reference check of certain positions will be conducted with your permission.