Sales Consultant at Lexus of Royal Oak

Reports to: the Sales Manager

Want to work with one of the most prestigious luxury auto brands in the world?

Join our dynamic team at our state-of-the-art Lexus dealership, proudly located in Calgary's vibrant Northwest Automall. As a family-owned, dealer-managed business, Lexus of Royal Oak are committed to fostering a supportive environment where every team member feels valued.

The primary role of our Sales Consultant (SC) is to assist guests in finding the right vehicle solution to meet their specific needs. This involves professionally presenting new and pre-owned vehicles, building high levels of trust, and creating memorable purchase experiences. Our ultimate goal is to develop long-term guest relationships through extensive product knowledge, leading to increased referrals and repeat business.

In addition to vehicle sales, the SC plays a key role in promoting ongoing service engagement by introducing guests to our Service Department and registering them in our Auto Rewards program. As our Dealer Principal Todd Richardson says, “The purchase is not the end of the transaction, but the beginning of an obligation.” It is our responsibility to demonstrate this commitment through genuine care, ongoing communication, and exceptional service.

Key Responsibilities:

• Identify guest needs by asking thoughtful questions and listening attentively
• Present and sell new and pre-owned vehicles with professionalism and enthusiasm
• Maintain up-to-date product knowledge, including features, accessories, and technological advancements, through personal research and Lexus Academy resources
• Inspire exceptional guest satisfaction responses and Google reviews through outstanding service
• Develop and maintain a guest/owner follow-up system to drive repeat, referral, and new business opportunities
• Maintain a daily log of guest contacts and interactions
• Embrace digital tools, including personal product presentation videos, to enhance prospect engagement
• Introduce guests to our Service Department to highlight our commitment to personalized care
• Attend all scheduled sales meetings punctually
• Set, review, and achieve regular monthly and yearly goals
• Work flexible and, when needed, extended hours to accommodate guest schedules
• Perform other duties as assigned by management

What You Bring:

• 1–3 years of proven success in a sales-driven environment
• AMVIC certification (or willingness to complete upon hire)
• Valid driver's license with a clean driving record
• Polished, professional demeanor
• Positive, team-oriented attitude with strong interpersonal skills
• Excellent listening and communication skills to foster genuine guest relationships
• Strong negotiating abilities and a collaborative approach
• Self-motivation, excellent work ethic, and a drive for results
• High attention to detail and strong problem-solving skills
• Ability to thrive in a fast-paced, high-energy environment
• Solid computer skills; experience with DMS software is a strong asset

Why Join Lexus of Royal Oak?

• Family-owned and operated with a supportive, team-focused culture
• Regular team events and appreciation activities
• Comprehensive onboarding and training
• A workplace where your contributions are valued and your growth is encouraged
• Flexible compensation packages available, with options of full commission or a combination of salary and commission
• Comprehensive health benefits provided following successful completion of the three month probation period

We'd love to hear from you!

Please apply online, or email your cover letter and resume to [email protected].

Note: Due to high guest volume, we are not accepting in-person resume drop-offs at this time.

G3 Auto Group is committed to providing equal employment opportunities to all individuals, regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace.

We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.