Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

As a Renewal Specialist at CDW, you'll play a vital role in the customer relationship process. Calling upon, leveraging, and ultimately strengthening existing relationships, we'll look to you to proactively contact customers to renew their contracts, upselling and cross-selling product options when appropriate.

What you'll do:

• Work with Account Managers, Licensing Specialists, and manufacturer vendor representatives to maximize CDW performance on renewals and help drive sales

• Answer email or phone inquiries from Account Managers and customers regarding their expiring products

• Manage lead lists/renewal portals to maximize time, effort and sales and pipeline of quotes/orders

• Proactively consult with customers and collaborate with Account Managers to close renewal opportunities

• Identify new business opportunities and consult with Account Managers and other Product Specialists

• Maintain business relationships with assigned manufacturer

• Develop innovative new ways to reach renewable opportunities

What you need to succeed:Must-have:

• College Degree or 3+ years of experience in sales or sales support

• Proven success in working enterprise opportunities

• Demonstrated proficiency of written and verbal communication skills (including technical writing and presentations) with ability to communicate and collaborate effectively both internally and externally

• Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems and opportunities

Nice-to-have:

• Experience in technology sales

This is a 12-month contract role.

Pay range: $ 52,000 - $ 72,000, depending on experience and skill set

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW.

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.