Responsibilities:
- Improve and support the day-to-day operations of on-prem infrastructure including integration and upkeep with cloud vendors, networking and optimization.
- Create and conduct automation activities.
- Support migration to new hardware and software stacks.
- Support LCM maturity by assisting in refresh strategy.
- Assist in process refinement, application performance improvements.
- Refresh of legacy environments.
- Assist FTE in complex client projects including design and build activities.
- Assist with incidents for mission critical applications as required.
- Guide integration team to enable networking and pipeline service.
- Extensive knowledge in deploying and managing core IT systems, including networks, firewalls, SDN and hypervisors.
- Facilitate integration and enablement across various industry platforms including VPNs, B2B and Business Connect.
- Apply SRE expertise to create automation and self-service portals, improving service delivery and monitoring for legacy and on-premises network systems.
- Demonstrated experience with troubleshooting and resolving at complex levels for large enterprises across many networks.
Evaluation Breakdown:
- Technology Experience - 20%
- Extensive knowledge in deploying and managing core IT systems, including networks, firewalls, SDN and hypervisors.
- Proficient in Networking and VMware with hands-on experience.
- Building new infrastructure using automation based on design specifications.
- Integrating services such as identity management, logging, and monitoring.
- Generating reports as needed and facilitating skills and knowledge transfer.
- Demonstrating leadership in managing projects and initiatives from start to finish, both technical and non-technical.
- Handling intake and resolving incidents efficiently.
- Technical Expertise - 20%
- Facilitate integration and enablement across various industry platforms including VPNs, B2B and Business Connect.
- Implement and improve enterprise services.
- Proven hands-on experience with on-prem cloud environments, including VMware networking, automation, patching, and CI/CD pipelines for Infrastructure as Code.
- Extensive experience in networking design and implementation using SDN, tenants, and micro-segmentation with VMware and Cisco ACI.
- Comprehensive knowledge of firewalls, L2/L3, and routing, with practical hands-on experience.
- Service Delivery - 15%
- Apply SRE expertise to create automation and self-service portals, improving service delivery and monitoring for legacy and on-premises network systems.
- Develop and implement scripts to automate network configuration, monitoring, and maintenance tasks.
- Enhance network reliability and performance through automated incident detection and resolution.
- Integrate network monitoring tools with self-service portals to provide real-time insights and alerts.
- Communications, Customer Service and Analysis and Problem Solving - 15%.
- Demonstrated experience with troubleshooting and resolving at complex levels for large enterprises across many networks.