Job Title: Application Analyst – TMS (Transportation Management Systems)
Position Type: Direct Placement
Salary range C$80 - 90K/Year
Work Type: Hybrid
Location: Greater Toronto Area, ON
Job Description

• Our client is looking for an Application Analyst with hands-on experience in Transportation Management Systems (TMS) to support daily operations, troubleshoot system issues, and work closely with both internal stakeholders and external partners.
• This role is key to bridging the gap between IT and business teams, particularly as we integrate a newly acquired company and onboard a major external client.

• Provide day-to-day support for TMS and transportation-related systems
• Act as the go-to resource for system troubleshooting, ticket resolution, and user support
• Interface regularly with external client partners and newly integrated teams
• Manage EDI-related tasks and support data integrations with partners and systems
• Document processes, support SOP development, and assist with configuration and rollouts
• Collaborate with internal departments (IT, Operations, Customer Service) to resolve issues and enhance system performance

• 5+ years of experience with Transportation Management Systems, ideally in a support/operations role
• Background in transportation, supply chain, or 3PL environments
• Strong understanding of logistics processes and system integrations (EDI/API)
• Excellent communication and stakeholder engagement skills
• Ability to prioritize and manage multiple support and project tasks in parallel
• Proficient in Microsoft Office; SQL or BI experience is a plus

• Experience supporting 3PL operations or with external client integration
• Hands-on experience with TMS configuration and testing
• Familiarity with process improvement or Agile project methodologies

• GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!