IT Technician About our company Most small businesses rely on technology in some shape or form to make their company run smoothly. CompuSave has provided reliable IT solutions to Oxford County & Norfolk County businesses for over 15 years. We have seen our clients' businesses grow, and with their growth they depend on consistent technology infrastructure. CompuSave Computers Inc. is looking to expand our small team of professionals with an experienced, forward-thinking individual whose dream career is to give SMBs the power to work smarter from anywhere. What you will do Our newest team member will use their previous experience, along with their ability and desire to learn new concepts, to be an integral part of our clients' transition to cloud services. You will develop client trust and build strong relationships by keeping our clients connected and productive, whether employees are working at the office or remotely. You will: - Introduce and implement various features of Microsoft 365 including Exchange mail, SharePoint Online & Teams. - Implement and monitor data integrity & security solutions, including cloud backups and cloud security for corporate clients. - Configure and maintain workstations and network devices in small business networks. - Provide solutions to enable secure remote access to business systems for employees working abroad. - Design wireless networks to provide sufficient range and speed through-out buildings and across properties. - Assist clients in making educated purchasing decisions for their IT needs. - Provide remote and on-site support to residential and farm clients for basic, peer-to-peer networks. What you will bring to the role - 5+ years of IT experience with a focus on small business clients. - Well-rounded knowledge of hardware and software troubleshooting. - Confident ability to provide sensible network solutions to increase productivity and maintain reliability in small businesses. - General understanding of Microsoft 365 admin centers. - Excellent PR skills both on the phone and in person with some retail experience. - Familiarity of website and email hosting configurations. - A reliable vehicle and valid Ontario driver's licence. What you will enjoy at CompuSave - Competitive wage. - Opportunity for professional development. - Being more than a number – both within the company and amongst our clients. - Career advancement opportunities. Apply now by submitting your cover letter and resume.